KEY RESPONSIBILITIES

• Build rapport with customers by handling each and every customer call, chat and/or email in a courteous and professional manner.
• Impart the correct product and services information during each call.
• Ensure that the quality of each interaction is in compliance with predefined quality parameters.
• Report customer feedback on products and services.

QUALIFIFICATIONS

• Full grade 12 Certificate.
• Diploma in any related field.
• One (1) year experience as Call Centre Agent.
• Good typing speed and computer skills.
• Good communication skills: proficient in English and one (1) local language.
• Police Clearance report
• NRC
• Testimonials from previous or existing employers.

RIGHTS RESERVED

We reserve the right to withdraw this advertisement and the position at any time without any obligation to fill the same at any time before an appointment is made. We will not enter into any communication with any candidate as to reasons for non-selection and or non-appointment. By submitting an application you are warned of disclosure of personal information and waive any claim against the company, its Directors, officers and or employees for the negligent and or intentional disclosure of any personal information upon submitting an application. If no communication received after 7 days consider your application unsuccessful. Further T and C’s apply.