The Zambia Daily Mail
The Zambia Daily Mail is a Limited Company wholly owned by the Industrial Development Corporation (IDC). The Company is incorporated under the Companies Act, number 10 of 2017 of the Laws of Zambia. It is one of the leading publishers of daily newspapers in Zambia.

The Company has a vacant position for an Assistant Systems Administrator and is now inviting suitably qualified Zambians to apply and be considered for the position.

An Assistant Systems Administrator will provide critical technical support focussed on network infrastructure, cabling, hardware deployment, wireless connectivity, and day-to-day ICT operations. The role is hands-on and essential to ensuring reliable, safe, and efficient ICT services across the organization.

Key Responsibilities
⚫ Network Infrastructure: Install, terminate, and organize network cabling, patch panels, and network points to ensure safe, efficient, and well-structured ICT infrastructure.
⚫ Wireless Deployment: Install, configure, and maintain wireless access points, troubleshoot connectivity issues, and optimize network coverage.
⚫ Connectivity Support: Diagnose and resolve LAN/WAN issues, cable faults, port problems, and device connectivity challenges.
⚫ Desktop & Hardware Support: Set up, configure, and troubleshoot desktops, laptops, printers, scanners, and peripheral devices.
⚫ User Support: Provide first-line technical support to end-users, including resolving connectivity, hardware, and software issues promptly.
⚫ Hardware Deployment & Relocation: Assist in installing, relocating, and configuring ICT equipment during office moves, expansions, or departmental changes.
⚫ Preventive Maintenance: Conduct routine checks on cables, patch panels, access points, switches, and endpoint devices to identify and resolve issues proactively.
⚫ System Maintenance: Assist in installing updates, patches, and security tools on workstations and network devices.
⚫ Data Backup Support: Support regular data backup processes and basic disaster recovery procedures as directed.
⚫ Documentation: Maintain accurate records of network layouts, cabling routes, endpoint configurations, and support activities.
⚫ Collaboration: Work closely with the ICT Manager and Systems Administrator to support infrastructure upgrades, expansions, and new deployments.
⚫ Safety and Compliance: Ensure all ICT installations comply with safety standards and company policies, reducing physical hazards and operational risks.

Qualifications and Experience Requirements
• Full grade 12 certificates with a minimum of credits in Mathematics and English.
• Diploma in Information Technology, Computer Networks, or a closely related field, with a strong emphasis on practical, hands-on networking, infrastructure support, and hardware maintenance.
⚫ Candidates with a bachelor’s degree and relevant field experience are also encouraged to apply.
• Minimum of 4 years of experience in network support, cabling, hardware deployment, or desktop support.

Skills
• Strong knowledge of LAN/WAN networking concepts and structured cabling standards
⚫ Hands-on experience in cabling, device installation, and troubleshooting
⚫ Excellent hardware and desktop support skills
• Strong problem-solving abilities and attention to detail
• Effective communication skills and the ability to work in a team environment

Certifications
⚫ Industry certifications such as CompTIA A+, Network+, or equivalent are preferred.

Professional Membership
• Professional membership to ICTAZ

If you think you are the right person for this position, please send your application letter together with a detailed CV and copies of your academic and professional certificates to the undersigned, not later than 2nd December 2025.

The Director–Human Resource & Administration
Zambia Daily Mail Limited
P.O. Box 31421,
LUSAKA