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28 Feb 2024

Assistant Site Manager at Hitachi Construction Machinery Zambia

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Job Description

Purpose of the role:
To assist the Site Manager, Develop and implement Branch plans as aligned to corporate strategy and manage all aspects of the Branch operations on a day-to-day basis for achievement of HCMZ business goals and objectives.

Reports to: Lumwana Branch Manager
Location: Lumwana.

Key Responsibilities
The Assistant Site Manager will be required to perform the following tasks:

Branch Operations

  • Assist in Managing & monitoring all aspects of operations, service, planning and parts at the Branch.
  • Assist to Manage and support all OEM product support campaigns and projects.
  • Monitor and ensure oversight of job/maintenance are executed to the highest standards.
  • Ensure quality assurance in all processes.
  • Ensure a high level of asset management and maintenance.
  • Ensure compliance with legislative requirements & company policies.
  • Develop and implement procedures.
  • Encourage continuous improvement across all processes and policies.
  • Manage team performance by setting performance management KPI’s, conduct regular reviews with employees and give feedback.
  • Responsible for supervising and appraising subordinates in Department.

Customer Relations

  • Compile service level agreement & monitor aftermarket services.
  • Ensure efficient and effective customer support.
  • Provide accurate advice that is aligned with OEM and the customer’s needs/ expectations.
  • Building and maintaining long-term relationships with customers.
  • Queries quickly resolved efficiently and effectively.

Budget and Inventory Control

  • Monitor and report site budgets and business plans.
  • Assist to Manage site budgets and to ensure targets are met by the Branch.
  • Manage inventory levels in accordance with planned, critical and contingency levels to support set targets.
  • Asist to Manage procurement & logistics activities for the Branch.

Safety Assurance

  • Ensure HSEQ management plan is maintained.
  • Ensure Health and Safety standards, Regulations and Procedures are adhered to at all times.
  • Work hand in hand with the Safety Department to ensure all incidents in the Section are reported, remedial measures enforced, and appropriate safety training conducted.
  • Ensure employees wear correct PPE at all times and ensure they adhere to the policy.

Minimum Qualifications and Experience

  • Must have a full Grade 12 certificate.
  • Must have a Degree/Diploma in Engineering.
  • Must have Mining Fleet Maintenance management experience of at least 6 years.
  • Must have experience in a Mining industry or similar field.
  • Member of Engineering Institution of Zambia (EIZ).
  • Valid Silicosis Certificate.
  • Valid driver’s license


  • Good analytical skills.
  • Good communication skills.
  • Good customer relations.
  • Advanced knowledge of machines & equipment.
  • Technical background.
  • Apply effective planning & forecasting management.
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Method of Application

If you meet the requirements above, email your detailed C.V, certified copies of certificates and cover letter in a single document to [email protected], or send your application to:

The Human Resource Manager, Hitachi Construction Machinery Zambia, Co. Ltd. KK International Airport Road, Plot 2350/M P.O. Box 30182, Lusaka.

The closing date for applications is Monday 4th March 2024. Only shortlisted candidates will be contacted.


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