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6 Aug 2026

Assistant Client Service Officer – Front Office at Occupational Health and Safety Institute (OHSI)

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Job Description

Occupational Health and Safety Institute (OHSI) is a statutory body under the Ministry of Labour and Social Security established under the Occupational Health and Safety Act No. 16 of 2025, has its main Offices situated in Kitwe with two branch offices in Solwezi and Lusaka. In addition to the 3 centres, the Institute also offers occupational health and safety (OHS) services to all the sectors throughout the country on outreach basis. The Institute is looking for suitably qualified and experienced candidates to fill the following positions of;

ASSISTANT CLIENT SERVICE OFFICER – FRONT OFFICE [1 POSITION]

JOB OBJECTIVE

To undertake the allocation of bookings and collection of diagnosis results in order to enhance accessibility, security and flow of information

DUTIES AND RESPONSIBILITIES

  • Conduct effectively the accurate allocation of booking for scheduled medical examinations in order to facilitate decision making;
  • Undertake effectively the collection and distribution of medical diagnosis results in order to facilitate decision making;
  • Undertake effectively the accurate classification of diagnosis medical records and correspondence in order to facilitate efficient storage and retrieval of information; and
  • Undertake effectively the accurate classification of records in order to facilitate efficient record keeping.

QUALIFICATIONS AND EXPERIENCE

  • Grade 12 School Certificate or relevant qualification;
  • Certificate in Records Management or equivalent;
  • 3 Years pre-job experience;
  • Good communication Skills; and
  • Computer literate, sober habits, trustworthy, honesty and integrity.
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Method of Application

Only shortlisted candidates will be contacted.

Closing Date: 14th AUGUST 2026

For any queries contact the Institute on the following number: +260 750 125258 or +260 764836633



Candidates should send a cover letter, Educational and Professional Qualifications and a detailed C.V to;

The Director General
Occupational Health and Safety Institute
P. O. Box 20205
KITWE


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