Administrator IT Service Desk at Zamtel
- Company: Zamtel
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia - Zamtel Jobs in Zambia
Job Description
Title: Administrator IT Service Desk
Closing Date: 2nd December, 2022
OVERALL PURPOSE
The Administrator IT Service Desk is responsible of tracking incidents and service requests, as well as addressing support requests, in order to ensure that service levels and targets are maintained and fulfilled, meeting customer satisfaction.
JOB SPECIFICATION
Minimum Qualifications:
Bachelor’s Degree in Information Technology, Computer Science or relevant field
Professional Registration:
Member of an ICT professional Body with valid Practicing Certificate
Minimum Experience :
3 years’ experience in Telecommunications Proven experience as a help desk technician or other customer support role in IT.
Key Skills:
Good understanding of computer systems, mobile devices and other tech products.
Method of Application
Submit your CV and Application on Company Website : Click HereClosing Date : 2nd December, 2022.
