Workshop Foreman

• Responsible for the safe and efficient running of the workshop, maintaining modern facilities and equipment required to provide a first class service to our customers.
• To work closely with the Academic team in providing appropriate work experience to the students of Mechanics for Africa.
• Uphold the Christian ethos and values in all that is undertaken within the workshop and the wider community.
• To be a Christian role model for all workshop/college staff and students.
• Lead staff and students in Christian worship as required.
• Manage client liaison and customer service, ensuring that estimates and timescales for work are clearly communicated to customers and that customer feedback and complaints are dealt with promptly.
• Ensure customer requirements are fully understood and communicated in an effective manner to workshop staff.
• Establish and maintain relationships with parts suppliers to ensure that competitive prices and
  delivery times are achieved.
• Ensure the timely provision of parts and equipment required to enhance the smooth progression of projects through the workshop
• Maintain a database of all purchases, work in progress, parts used, jobs completed, time taken, and staff involved.
• Ensure timely and accurate issuing of invoices.
• Provide comprehensive monthly reports for the CEO and Trustees.
• Ensure that appropriate up to date diagnostic test equipment and tools are used for vehicle
  maintenance and repair.
• Plan to provide customers with vehicle life-long support in line with an overall commitment to provide advice, strong local presence, and great service.
• Plan for continuous improvement of the workshop efficiency and productivity by learning from what works well and what goes wrong
• Calculate and manage the effective use of the workshop equipment and facilities.
• Plan the distribution of work among the staff utilising available skills mix.
• Identify individual training and development needs.
• Manage liaison between workshop and service reception on customer vehicle progress
• Ensure excellent communication with employees to enable them to carry out their duties
  effectively.
• Ensure the health and safety of students, staff and visitors.
• Maintain attendance records for staff.
• Organize training programs for workshop staff in order to enhance their skills and performance
• Facilitate and undertake the workshop learning of all students in line with course requirements.
• Involved with the recruitment and selection of students.