The Zambia Daily Mail is a Limited Company wholly owned by the Industrial Development Corporation (IDC). The Company is incorporated under the Companies Act, Number 10 of 2017 of the Laws of Zambia. It is one of the leading publishers of daily newspapers in Zambia.

IT SPECIALIST

The Company has a vacant position for an IT Specialist and is inviting suitably qualified Zambians to apply and be considered for the position.

The IT Specialist will report to the ICT Manager, and the job description shall include the following:

Key Responsibilities

• Troubleshooting: Identifying and fixing issues with networks, servers, workstations, and printers.

• Data Management: Performing data backups and disaster recovery procedures.

• Policy Implementation: Developing and implementing IT policies and procedures.

• Information Security: Maintaining information security, implementing security measures, and monitoring security certificates to ensure company compliance with requirements.

• System Management: Ensuring that computer hardware and operating systems are running smoothly.

• System Maintenance: Installing and updating company software and hardware as needed.

• System Monitoring: Monitoring system performance and anticipating the cost of replacing or updating computer items.

• Network Administration: Managing and securing the company’s networks.

• Software Development: Creating and maintaining custom applications.

• Database Administration: Managing and maintaining databases to ensure data integrity and accessibility.

• Project Management: Leading larger IT projects.

• Collaboration: Working with the ICT Manager and Systems Administrator to optimise IT operations.

• Website Maintenance: Updating and maintaining the company’s website, troubleshooting issues, and collaborating with web developers.

• Customer Service: Providing technical support and troubleshooting for end users.

• Training: Conducting training sessions on new technology and software for employees.

Qualifications

• Grade 12 Certificate with a minimum of credits in Mathematics and English.

• Bachelor’s Degree in Computer Science, Information Technology, or a related field.

• Minimum of three (3) years’ experience in IT support or a related role.

Skills

• Proficiency in Windows and Linux operating systems.

• Knowledge of networking concepts.

• Strong problem-solving skills.

• Excellent communication abilities.

• Team player.

Certifications

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Fundamentals are preferred.

• Professional membership to ICTAZ.

If you believe you are the right person, please send your application letter, together with a detailed CV and copies of academic and professional certificates, to the undersigned not later than Wednesday, 14th January 2026.

Kindly ensure that your qualifications are ZAQA certified.

The Director – Human Resource & Administration
Zambia Daily Mail Limited
P.O. Box 31421
LUSAKA