JOB SUMMARY

To manage RAZEL-BEC IT network infrastructure and associated Systems to ensure stable IT platform for work operations.

JOB SPECIFICATIONS

• Network Management: Ensuring that the Network organization wide is properly managed by Managing Company’s Internet, LAN, WAN, & VPN connectivity and Services.
• Ensure strict enforcement of IT security as per policy and standards.
• Perform regular firmware updates for all network elements and server technologies in the environment.
• Ensure internet availability by proactively monitoring performance and ISP management.
• Perform daily monitoring all network infrastructure and operability.
• Installation and troubleshooting of company’s computers.
• Coordinate all the IT Security Requirements from the Infrastructure and Network System perspective.
• Ensure that backup for all the systems under support are backed up as per backup Policy and Procedure
• Ability to provide troubleshooting of incident alarms for Servers, UPS, Rectifiers/Inverters, and battery banks and escalation to appropriate vendor.
• Oversee preventative and corrective maintenance of UPS/Invertors units by support vendor.
• Manage relationships with IT Vendors in the following systems to ensure provision of quality service: Data Connectivity, Internet Service, IT Security, Servers, Clean Power Systems & Telephony Systems.
• IT Asset Management; Plan, monitor, record IT hardware assets and software license in an IT asset register.

MINIMUM REQUIREMENTS

• Diploma/Degree in Information Technology/Computer Science or a related field.
• Professional certifications will be an added advantage.
• At least 4 years work experience in an IT Windows Environment Support, Server Management, Computer Networking (Firewalls, Routers, Switches) and Security Systems (Firewalls, IPS, EDR).
• Hardware and software skills.

OTHER REQUIREMENTS

• Effective oral and written communication skills
• Strong analytical and problem-solving skills
• Resilient & Ability to work well under minimum supervision.
• Proactive and self-motivated
• Attention to detail and ability to work accurately.
• Maintain the highest level of confidentiality and integrity.
• High level of Discipline