The Regional Supervisor (RS) will be responsible for managing regional affairs in Muchinga Province including Sales, Human Resources, Logistics and aftersales. They will work closely with the Senior Operations Manager to enhance sales and position the organisation at a point of advantage in the local market. The RS will also ensure that Pre-Sales data is collected to ensure that all sales are within the Gold Standard regulations. The RS will engage with sales agents daily to keep track and measure sales and awareness performance.

Location: Muchinga Province, Zambia

Reporting to: Operations Manager

Role and responsibilities

Human Resources

Manage team of field agents.
Work closely with project partner agents.
Identify talent pool for potential hires and ensure contracts are signed once agents are engaged.
Tracking field agent performance and providing solutions to improve performance.
Re-training agents as part of talent improvement strategy

Sales

Responsible for product sales for lights in designated region.
Meeting or exceeding sales goals.
Helping determine pricing schedules for promotions, and negotiations.
Prepare weekly, monthly work plan with sales forecast.
Preparing daily, weekly, and monthly reports.
Share weekly cash status from agent collections.
Monitor and enforce cash management.
Data Quality Assurance/Quality Control (QA/QC)

Ensure complete capture of sales data at point of sale as stipulated the company.
Ensure correct data is captured by sales agent as stipulated by the company.
Provide local assistance to troubleshoot and report back to the Aftersales Manager on solar lights that require repair or replacement and that are under warranty.
Provide records of lights repaired or replaced and what their faults were.
Logistics

Managing inventory at regional level.
Responsible for Identifying and Securing local warehouse/storage.
Assist in Coordinating transportation of product units to sales points.
Share bi-weekly stock count.
After-Sales Services

Managing and retaining relationships with existing clients
Training after-sales agents
Identifying and mapping business strengths and customer needs in relation to aftersales
Reporting on successes and areas needing improvement.
Support daily sales surveys and monthly internal audits.
Provide local assistance to troubleshoot and report back to Lusaka Office those solar lights that require repair or replacement and that are under warranty.
Coordinate with Local Partner for the replacement or repair of lights.
In collaboration with the Local Partner, develop and implement strategies to accelerate and scale up the distribution and uptake of solar lights by end users.
Coordinate the collection of worn-out lights for recycling/safe disposal on a weekly basis.
Skills and Experience

Degree in a subject such as business management, marketing, business administration or equivalent work experience
Demonstrated experience managing and delivering projects in the field
Evidenced experience of successfully developing business and / or sales in rural areas
Ability to manage, motivate and lead teams
Effective communicator, with the ability to influence direct reports and leadership to achieve effective outcomes
Community engagement
A keen and effective problem solver
Additional skills

Effective coaching or teaching skills to build capacity of our sales agents
Computer literacy/Proficiency in search Microsoft Office Package
Logistics and Inventory Management
Remuneration

Based on candidates’ experience, skills and location.

Why join the Namene Solar Team?

Namene Solar delivers solar power without limit. We want to bring everyone, everywhere access to clean, modern energy by connecting people to the sun to power their lives.

We know that solar is the right thing for people and for the planet. That’s why we are working together as a team to reach our goal of bringing truly sustainable, affordable solar light and power wherever it is needed. At Namene Solar, we are a fast-growing team that takes a collaborative approach to business. We give our team members the opportunity to shine and make their mark both in the company, and the rapidly growing sector.

Company culture

As a remote-first company we work in a trust-based environment that gives our team members flexibility, responsibility, and accountability in their work.

We are a supportive and welcoming team that respects everyone’s unique skills and experiences and values diversity and inclusivity in our work environment.