Livingstone, Zambia
Full-time
Company Location: Royal Livingstone Victoria Falls Zambia Hotel by Anantara
Company Description
Exotic, luxurious and indigenous. Anantara’s unique destinations cater for everything from a relaxing city break to an extravagant once in a lifetime journey. Exciting opportunities bring Anantara’s heart-felt hospitality and sense of discovery to destinations across Asia and the Middle East.

Job Description

1. Observe a high standard of personal hygiene and follow laid down procedures

2. Attend pre-shift and departmental meetings as scheduled

3. Set up tables to the required standard

4. Provide efficient service to allocated area and ensure excellent guest relations

5. Handle all guest complaints in a courteous and professional manner

6. Be familiar with the staff handbook, house rules and emergency procedures

7. Present product information to clients on a proactive basis

8. Actively interact with customers to identify their requirements

9. Act correctly on instructions showing a clear understanding of the requirements

Qualifications
• Certificate in Hotel Management or related field
• Previous experience in a Food & Beverage/Restaurant operations leadership role in a 3 to 5* high volume hotel establishment
• Passion for teamwork
• Eye for detail to achieve operational excellence
• Excellent guest service and communication skills

Additional Information
Full grade twelve certificate

Closing date: 20th July 2023