Ericsson Zambia is seeking to fill the position of Vendor Manager- Operational Excellence. As an ASP Operational and Process Excellence Manager for Middle East and Africa you will work with Regional Head of ASP Management and peer with Network Build, PMO and Sourcing to drive implementation and monitoring of the Regional ASP Delivery Strategy towards for Ericsson towards Excellence. You will be involved in ASP Prequalification analysis and identification and enable the delivery of new methods, tools and optimizations which will grow Ericsson’s delivery efficiency. Your role will be to coordinate the cooperation of several vital Ericsson’s units, structure all processes at the interface between them and secure the best-in-class model of cooperation between Ericsson and its Subcontractors. This role requires a balance between leadership, influence skills, individual support, and expertise in Service Delivery, Sourcing and Vendor Management. You must be able to remotely coordinate the work of different internal and external Ericsson’s resources across the Middle East and Africa, be able to work under pressure and deadlines with some international travel.

What you will do

• Define and implement new Regional Service Delivery Strategy for Network Build Projects
• Perform regular market analysis related to Competitors, Subcontractors, and market trends
• Run regular price benchmarking across the region
• Will be the SPOC for the market pricing analysis and support Sourcing in negotiation process with new Subcontractors.
• Coordinate subcontractors onboarding process to secure all Ericsson’s requirements are met
• Collaborate and coordinate with multiple internal business groups to ensure the successful delivery of projects
• Coordinate project delivery process with Project Managers
• Analyse and improve the tools and Dashboards and be the main demand SPOC towards Automation of ASP workflow and dashboards on how effective and efficiently we can extract and capture information from field
• Integrate EHS WoW to the subcontractor and manage the overall Excellence • Improve spend control process
• Improve and derive methods how to make the subcontractor teams in the field more effective and productive
• Establish new methods of delivery efficiency status and quality reporting
• Implement new tools and methods across the countries of the region

Qualifications

Minimum Qualifications and Experience

• At least 10 years of professional experience in Service Delivery within the Telecom industry
• Minimum 5 years of professional experience in Sourcing
• Extensive experience in Vendor Management
• Experience in Finance and Spend Control
• Strong negotiation skills
• Proven experience in large scale international cost benchmarking processes in telecommunication
• Strong leadership and ability to manage high pressure situations
• Strong knowledge and experience in Process Management
• Comfortable working as part of a multidimensional team
• Excellent organizational skills and the ability to manage multiple projects in parallel
• Strong analytical and time management skills
• Attention to detail
• Problem-solving abilities
• English (C-Level) language knowledge
• Preferable experience in telecommunication projects in Middle East and Africa
• Prior Ericsson experience is a Big Plus

.