Locations: Mansa, Luanshya, Solwezi, Lwambwa, and Choma

The Main Responsibilities will include:

• Preparing debits and making follow-ups on unpaid loans,
• Screening and counter-checking all submitted loan applications that have been processed by clients,
• Arrange appointments with clients as well as prepare a complete loan assessment in line with our Advance credit policy,
• Arrange for the disbursement of salary advances in collaboration and close liaison with the Senior Loan Consultant/Branch Manager,
• Ensure punctual repayments of salary advances by monitoring using the company’s software and contacting clients,
• Exercising sound commercial judgment in resolving issues appropriately within the confines of the company’s credit policy, sales strategy and other company rules/policies, Manage key performance drivers, overall sales and profitability across different products and channels,
• Closely collaborate with senior management, among other superiors, on effective outreach mechanisms and secure cost effective platforms to penetrate markets,

Candidate Must Have:

• Excellent communication and interpersonal skills
• Outstanding selling and negotiation skills
• Exceptional customer service skills and excellent telephone phone etiquette
• Fluency in English a must
• High level of Professionalism

Minimum Qualifications:

• A minimum of a Diploma in Banking and Finance, Economics, Business Administration or Accounting from a recognized University
• Full Grade Twelve (12) Certificate