About the Project

North Luangwa Conservation Programme is a partnership entity formed between FZS and DNPW Zambia with the mandate of conserving the Norh Luangwa Landscape. The partnership has been in place since 1986 and the programme has grown to be one of the leading conservation programmes in the region.

The conservation programme has grown over the years and is now recognised as one of the most effective and equitable conservation management programmes in the region, the first to be recognised by IUCN Green List in Zambia. With extensive, inclusive and innovative approaches to Landscape Integration and Law Enforcement operations, NLCP continues to innovate and set benchmarks for gender mainstreaming, equitable management and stakeholder inclusion under the mission of “Linking Livelihoods and Landscape”.

About The Position

North Luangwa Conservation Programme (NLCP) is looking for an experienced Tourism Manager with a strong management background in community-based tourism to play a crucial role in our work developing tourism in and around the North Luangwa Landscape.

The successful candidate will assume responsibility for the development and management of tourism camps, activities and adventure tourism products in conjunction with Community Resource Boards (CRBs) and NLCP team members. Collaboration with Commercial operators in the landscape is also required to build alignment and collaborative tourism efforts in line with the “linking Livelihoods and Landscape” mission.

The role will require a proactive manager to ensure an efficient, seamless and well coordinated tourism function in and around the North Luangwa Landscape. Expected outcomes include unique and engaging tourism experiences, increased revenue, enhanced visibility and reservations, financial sustainability, strengthened community relationships and empowerment.

Your Tasks

Tourism Camp Management

Oversee camp operations inclusive of Community owned tourism facilities in 3 Chiefdoms surrounding the National Park

Ensure high quality customer service and experiences

Manage camp staff, training and capacity building

Implement environmental and safety standards

Community Engagement & Collaboration

Foster relationships with Community Resources Boards (CRB’s) towards improved benefit – sharing and capacity building

Develop and implement community-based tourism initiatives

Facilitate community training and capacity building

Collaborate with the Department of National Parks and Wildlife (DNPW) on Park visitor tracking and reporting

Liaise with Commercial operators in the landscape to align with NLCP and Tourism programme objectives

Marketing & Promotion

Develop community-based tourism products, services and activities that will complement the current offering

Create events, and adventure products compatible with the landscape and NLCP Mission to showcase conservation efforts and tourism experiences

Monitor online presence inclusive of website and social media platforms

General Management

Develop and implement tourism strategies aligned with conservation goals

Manage tourism revenue, expenses and budgeting

Negotiate contracts with operators, suppliers and partners

Report on occupancies and track revenue and tourism statistics

Your Profile

Master’s Degree in business or relevant field preferable
Bachelor’s Degree in Tourism, Conservation, Business or related field
At least 5 years’ experience in Adventure/Eco Tourism across a variety of departments
A proven track record in tourism and management, and staff capacity building
Broad knowledge of ecotourism and adventure tourism principles
Strong organisational, analytical and problem-solving ability
Ability to work in the field, in remote areas
Good knowledge and understanding of conservation priorities, trends and programmes in the subregion, and in Zambia in particular
Demonstrated skills in leadership and project management
Excellent oral and written communication skills in English
Excellent capability in MS office
We Offer

An opportunity to live in, understand and have an impact in the spectacular North Luangwa Landscape
Engagement and meaningful work with room for your innovation and creativity
Inclusion in a dynamic and motivated team in Zambia as well as the FZS Africa team.
A fair and competitive salary commensurate with qualifications and experience
Your Application

If you are passionate and ready to take on this challenge to make a difference, please submit your Curriculum Vitae and Cover Letter detailing your relevant experience and motivation. Include the contact details of three (3) traceable references with a brief description of your working relationship. Please mark your application as ‘FZS-ZM NLCP Tourism Manager.

Application Deadline: 16th December 2024

About Us

Frankfurt Zoological Society (FZS) is an internationally operating conservation organisation based in Germany that has been supporting conservation projects in Africa, South America, South East Asia and Europe for many decades. Following our mission to conserve wildlife and ecosystems we are focusing on protected areas and outstanding wild places.