We are seeking a skilled and experienced IT Technician to join our team. As an IT Technician, you will play a crucial role in maintaining and supporting our IT infrastructure. You will work closely with our IT team to ensure the smooth operation of our systems and provide technical support to our staff and our clients..

Key Responsibilities:

• Provide technical support to end-users, addressing hardware and software issues.
• Install, configure, and maintain computer systems, servers, and network devices.
• Troubleshoot and resolve IT problems in a timely manner.
• Assist in the planning and implementation of IT projects and upgrades.
• Collaborate with the IT team to ensure network security and data integrity.
• Perform routine system and network monitoring to ensure optimal performance.

Requirements:

To be successful in this role, you should meet the following requirements:

Experience: A minimum of 2 years of relevant experience in the IT industry.

Certifications: Huawei HCIA, HCIP, or HCIE certification. Additional certifications such as CompTIA A+, Network+, or Microsoft certifications would be a plus.

Education: Diploma or degree in IT, Computer Science, or a related field.

Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of networking protocols, and experience with various operating systems.

Communication Skills: Excellent communication and interpersonal skills to provide effective technical support to end-users.

Problem-Solving: Strong problem-solving abilities and the ability to work under pressure.

Team Player: Willingness to collaborate and work effectively within a team.

Adaptability: Ability to learn and adapt to new technologies and tools.

 Customer Service: A strong commitment to providing exceptional customer service.