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14 Aug 2023

Technical Consultant (Sage Pastel/Evolution and Other ERP) at IT Centre Zambia

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Job Description


Technical Consultant (Sage Pastel/Evolution and Other ERP).

The candidate will have in-depth knowledge of the Sage 200 Evolution and pastel partner and having implemented at least 5 new customer solutions. They should be able to guide customers throughout the software implementation process and deliver timely, outstanding post-implementation service and support.

The Role Requirements:

Skills and Expertise

  • Possess a minimum of 2 years of experience as a Sage 200 Evolution and pastel partner, handling at least 5 Sage 200 Evolution and pastel partner implementations, which include but are not limited to, setup, configuration, and, if applicable, customization
  • Experience working with MS SQL Server
  • A relevant Bachelor’s degree/Diploma would be an advantage
  • Have in-depth knowledge of all Sage 200 Evolution and pastel partner modules
  • Be experienced with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience would be preferred.
  • Understand common industry business practices related to accounting, sales, manufacturing, inventory management
  • Demonstrate ability to meet deadlines while handling multiple projects successfully.
  • Exhibit strong interpersonal, customer service, decision-making, and analytical abilities
  • Ability to function effectively in collaborative, team-oriented environments
  • Ability to travel, as needed

Attributes

  • Be passionate about ERP software and consulting
  • Exhibit a high level of energy, urgency, engagement, and 100% accountability
  • Have an innate curiosity, combined with a thirst for knowledge & a creative mind, that will allow you to provide complex solutions to complex customer challenges
    able to learn new accounting packages

The Role Responsibilities:

  • Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the business requirements and operational objectives of the customer.
  • Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW’s)
  • Perform project scoping, planning, business process mapping, UAT testing
  • As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
  • May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
  • Provide prompt, exceptional customer service and support

Benefits and Perks:

Negotiable competitive salaries

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Method of Application

Kindly send your CVs and cover letters to [email protected]

Closing Date : 25th August, 2023.





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