SYSTEMS ADMINISTRATOR

Responsibilities

To maintain and safeguard the Company’s Information, Communication and Technology (ICT) systems, hardware software, train users for optimum systems utilization and ensure minimal interruptions to Company operations.

Unit: ICT

Reporting to: Managing Director

Location: Head Office – Mongu

Main Duties and Responsibilities

• Ensures ICT availability for the institution and develop strategies to improve various ICT needs for the ever  changing company and ICT requirements.
• Ensures first level support for all ICT challenges in institution and offer ICT solutions
• Monitors systems integrity to ensure continuous access by user Departments to Company’s ICT systems and network.
• Downloads and installs security and anti-virus updates and proposes other interventions to the ICT Officer
• Trains users on new systems and software to ensure optimum utilization of installed software packages.
• Ensures the Development and recommendation of various ICT solutions in conjunctions with Management.
• Supports the implementation of newly acquired software by making them accessible to users and puts the required parameters in place.
• Documents and logs changes to network equipment, computer systems and other equipment .as well as creating, changing and deleting user accounts
• Performs any other duties assigned by the supervisor from time to time

Qualifications and Experience

• Full Grade 12 Certificate
• Degree in Information Communication and Technology or equivalent.
• Member of the Information and Communications Technology Association of Zambia (ICTAZ).
• Three (3 years’) of experience in Information, Communication and Technology.

Required competencies and personal attributes:

• Experience in Web design and maintenance
• Experience in network administration, including set up, maintenance and trouble shooting
• Server based and client Microsoft operating systems and applications
• Good understanding of Open-Source applications and Operating Systems such as Linux
• Ability to work with little or no supervision.