Job Description

Position: Support Staff – Recoveries
Reporting Line: Head of Recoveries / Branch Manager
Duty Station: Lusaka – S.A.L.T Hub

Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Ensure the branch remains tidy with timely maintenance, including regular cleaning and upkeep of the interior.
Assist with printing, sorting and packing recovery letters
Deliver letters for towns given
Collect mandates
Assist in branch errands
Liaise with recoveries team as and when to ensure smooth operations of the recoveries team
Give feedback on letters delivered in good time via the log sheet
Take care of the motorbike and helmet in his possession
Ensure health and safety is adhered to at all times
Assist with any other duties assigned from time to time
Desired Behaviour
Communicate well with clients when delivering letters
Pay attention to detail
Report any incidents timeously to the HOD
Adhering to the Unifi values (Unity, Dignity, Simplicity and Trust)

Requirements

G.C.E Certificate
Previous office Assistant experience is added advantage
Motor bike license with at least one year experience