Exciting Career Opportunity in Lusaka and Kitwe, Zambia

On behalf of our esteemed client, we are excited to announce opportunities to join a leading provider of high-quality Research and Applied Life Science Products in Zambia. Our client is an authorized dealer for industry-renowned brands such as Merck, Sigma Aldrich, and Millipore, and they specialize in providing a complete end-to-end workflow for biotech production. If you’re passionate about advancing life science research and want to be part of a dynamic team that values innovation and collaboration, we encourage you to apply for these exciting opportunities!

1.      JOB TITLE: E-Commerce & Digital Marketing Manager – Laboratory Supplies & Life Science Products (1 Position)

Location: Lusaka

Employment Type: Full-time

Job Summary

We are looking for a highly skilled E-Commerce & Digital Marketing Manager to develop, manage, and grow our online platform for laboratory supplies and life science products. This role involves building and maintaining an e-commerce website, managing digital sales channels, optimizing user experience, and creating compelling online content. The successful candidate will also be responsible for social media management, website content updates, and digital marketing strategies to drive traffic, engagement, and conversions.

Key Responsibilities

1. E-Commerce Platform Development & Management

Lead the development and management of the company’s e-commerce website for laboratory and life science products.
Optimize website layout, navigation, and product categorization for an enhanced user experience.
Implement and maintain a secure online payment gateway and checkout process.
Ensure product listings are accurate, complete, and optimized for search engines (SEO).
Monitor website performance, troubleshoot issues, and coordinate with developers for improvements.

2. Digital Sales & Marketing Strategy

Develop and execute digital marketing campaigns to drive traffic and increase online sales.
Implement SEO best practices to improve organic search rankings for product pages and blog content.
Manage Google Ads, PPC campaigns, and remarketing strategies to boost sales and lead generation.
Analyze customer behavior, sales trends, and conversion rates to optimize marketing strategies.
Collaborate with the sales team to align digital marketing efforts with business goals.

3. Website & Content Management

Regularly update website content, including product descriptions, blog articles, and landing pages.
Write and edit engaging website content that enhances product visibility and attracts potential buyers.
Ensure all digital content aligns with brand messaging and industry standards.
Monitor website analytics (Google Analytics, Search Console) to track visitor engagement and conversions.

4. Social Media Management

Develop and execute a social media strategy across platforms such as LinkedIn, Twitter, Facebook, and Instagram.
Create and schedule engaging posts, graphics, and videos to showcase products and industry insights.
Manage social media advertising campaigns to increase brand awareness and generate leads.
Engage with followers, respond to inquiries, and build an online community of industry professionals.

5. Customer Experience & Support

Implement and oversee live chat, chatbots, and customer support features for online shoppers.
Improve customer journey by ensuring fast response times and a seamless purchasing experience.
Collect and analyze customer feedback to enhance e-commerce usability.

6. Reporting & Performance Monitoring

Track and analyze key performance indicators (KPIs) such as traffic, sales, conversion rates, and customer retention.
Generate detailed reports on website and marketing performance, providing insights for continuous improvement.
Recommend data-driven strategies to enhance digital marketing ROI.

Qualifications & Requirements

Education: Bachelor’s degree in E-Commerce, Digital Marketing, Business, IT, or a related field.
Experience: 3+ years of experience in e-commerce management, digital marketing, or online sales, preferably in laboratory supplies, life sciences, or a related industry.
Technical Skills:
Experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
Knowledge of SEO, Google Ads, PPC, and social media advertising.
Familiarity with website management tools such as WordPress, CMS platforms, and HTML/CSS.
Proficiency in Google Analytics, Google Search Console, and digital performance tracking tools.
Marketing & Content Skills:
Strong copywriting and content creation abilities for web pages and social media.
Graphic design skills (e.g., Canva, Adobe Photoshop) are a plus.
Ability to create engaging product descriptions and promotional materials.

Soft Skills:

Strong analytical and problem-solving abilities.
Excellent communication and organizational skills.
Ability to work independently and collaboratively with cross-functional teams.
Creative mindset with a passion for digital innovation.

2. Job Title: Assistant Business

Development Manager – Laboratory Supplies & Life Science Products (1 Position)

Location: Lusaka

Employment Type: Full-time

Job Summary

We are seeking a dynamic and driven Assistant Business Development Manager to support the growth and expansion of our Laboratory Supplies & Life Science Products division. The successful candidate will play a crucial role in identifying new business opportunities, building strong client relationships, and driving sales. This position requires a combination of technical knowledge, strategic sales skills, and market intelligence to develop and execute business strategies effectively.

Key Responsibilities

1. Business Development & Sales Support

Assist in identifying and pursuing new business opportunities within the laboratory supplies and life sciences market.
Conduct market research to identify trends, competitor activity, and customer needs.
Support in developing and executing sales strategies to achieve revenue targets.
Assist in preparing business proposals, quotations, and tenders for potential clients.
Work closely with the sales team to generate leads, conduct follow-ups, and close deals.

2. Client Relationship Management

Maintain strong relationships with existing customers by understanding their needs and providing tailored solutions.
Assist in developing and implementing customer engagement strategies to enhance satisfaction and retention.
Provide product demonstrations and technical support to clients when needed.

3. Product & Market Knowledge

Develop an in-depth understanding of laboratory equipment, consumables, and life science products offered by the company.
Stay updated with industry trends, emerging technologies, and competitor products.
Work with suppliers and manufacturers to understand product specifications and applications.

4. Sales & Marketing Support

Collaborate with the marketing team to develop promotional campaigns and sales materials.
Represent the company at trade shows, exhibitions, and industry events to enhance brand awareness.
Assist in digital marketing efforts, including social media promotions and content development.

5. Reporting & Performance Monitoring

Prepare regular sales reports and forecasts for management review.
Track key performance indicators (KPIs) and contribute to the continuous improvement of business strategies.
Provide feedback and insights on market demands, customer preferences, and product performance.

Qualifications & Requirements

Education: Bachelor’s degree in Business Administration, Life Sciences, Biotechnology, Chemistry, or a related field.
Experience: 3-5+ years of experience in sales, business development, or a related role in the laboratory supplies or life sciences sector.
Technical Knowledge: Familiarity with laboratory equipment, consumables, and life science research products is an advantage.

Skills:

Strong sales and negotiation skills.
Excellent communication and interpersonal abilities.
Ability to analyse market data and develop strategic insights.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
Other Requirements
Ability to travel as required for client visits and industry events.
A proactive and results-driven mindset with a passion for sales and business growth.

3. Level Field Consulting: Human Resource Internship Opportunity in Kitwe!

Are you a passionate and driven individual with a background in Human Resource or any Business-related course? Level Field Consulting is excited to offer an internship opportunity for one talented individual to join our Human Resource team in Kitwe.

Human Resource Internship Position (1 position)

Responsibilities

1. Recruitment and Onboarding:

Facilitates and participates in the recruitment and selection process according to set policies and procedures

Contribute to the development of onboarding programs for new hires.

2. Employee Engagement:

Collaborate with the HR team to create and implement initiatives that enhance employee engagement.

Assist in organizing events and activities to foster a positive workplace culture.

3. HR Administration:

Ensures that all personnel files are updated at all times including ensuring that all labour laws requirements are adhered to.

Support daily HR operations, including Monitoring leave accruals and tracking all leave taken monthly. Record-keeping, documentation, and maintaining employee files.

Contribute to the development and improvement of HR processes.

4. Learning and Development:

Assist in organizing training sessions and workshops for employee skill development.

Contribute to the creation of learning materials and resources.

What We Offer

Hands-On Experience: Gain practical exposure to various aspects of Human Resources.
Mentorship: Receive guidance and mentorship from experienced HR professionals.
Networking: Build connections with industry experts and fellow interns.
Career Development: Access resources and opportunities to further your professional growth.

Preferred Qualities

(a) Minimum Diploma in Human Resources Management, Business Administration or equivalent.

(b) Good understanding of labour laws.

(c) Strong interpersonal and team building skills.

(d) Exceptional planning and time management skills, and ability to multitask with ease, adapting to frequently changing priorities.

(e)  Strong written and oral communication skills, including the ability to make a presentation

(f) Good negotiating and conflict resolution skills.

(g) Ability to maintain a high level of accuracy and confidentiality concerning employees and employee records.

(h) Competence using common desktop applications and internal systems.

Location: Kitwe (Residents of Kitwe preferred)