Pact Overview

At the heart of Pact is the promise of a better tomorrow. A nonprofit international development organization founded in 1971, Pact works on the ground in nearly 40 countries to improve the lives of those who are challenged by poverty and marginalization. We serve these communities because we envision a world where everyone owns their future. To do this, we build systemic solutions in partnership with local organizations, businesses, and governments that create sustainable and resilient communities where those we serve are heard, capable, and vibrant.

Position Summary

Pact, Inc. seeks a Strategic Information Assistant to work on the five-year USAID/Zambia Integrated Health Activity (ZIH) contract. ZIH will support the USAID and PEPFAR objectives of 95/95/95 and providing service delivery and technical assistance to improve Maternal, Newborn, and Child Health (RNMCH) and Family Planning & Reproductive Health (FP/RH) services. ZIH will improve, sustain, and further integrate HIV/AIDS, MNCH and FP/RH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to all Zambians.

Duties and Responsibilities

• Ensure that documentation is complete in all HIV related forms and registers (HTS, PMTCT, ART, VMMC, VL etc)
• Manage patient files on day-to-day basis for easy retrieval.
• Perform data entry duties using the Electronic Health Record System (SmartCare) for HIV-positive clients at health facilities offering ART and general clinical care services and ensure that SmartCare is up to date daily.
• Monitor and flag possible clients with an interruption in treatment.
• Using SmartCare, prepare list of Clients due for clinical visit and pharmacy refills.
• Inform clients and maintain appointment dates for next visitation in consultation with clinicians.
• Maintain appointment records for patients on ART and retrieve all files for patients on each clinic day.
• Maintain constant feedback with health facility pharmacy staff on patients who have collected their drugs at commencement.
• Monitor the consumption of stationery and request in advance of anticipated stock needs.
  Compile and transmit daily reporting and analysis on key indicators to facility and USAID ZIH staff.
• Conduct data review meetings (DRMs) monthly in consultation with facility staff.
• Work with facility staff to monitoring achievement towards assigned targets.
• Record all viral load requests requested by the facility in the VL Register and Smart Care.
• Facilitate for the identification of clients due for VL as they come for pharmacy refills.
• Ensure VL results are attached to client’s folders and entered in SmartCare at the facility.
• Compile monthly reports for HIV/AIDS services and related Laboratory and Pharmacy service statistics and submit monthly reports to Strategic information and Health informatics Officer and respective DHIO’s/Health information officer.
• Reconcile HMIS reports with USAID ZIH monthly summation/DHIS2 (This applies to indicators that are part of MoH and USAID ZIH tracking)
• Verify data before submission to USAID ZIH SI/or MoH information officer.
• Physically count active clients on ART monthly.
• Participate in data verification exercises, checking the data records at other facilities.
• Perform any other duties as assigned by the supervising officer of the health facility and/or USAID ZIH SI Officers.

Education and Experience

• Degree or Diploma in statistics, computer science, monitoring and evaluation, social sciences, project management or related field desired
• Three years working experience in the health sector.
• Applied knowledge of Health Management Information System (HMIS).
• Applied knowledge of HIV/AIDS information systems.
• Strong background in data analysis.
• MS Access, Excel, Word