Pact Overview

At the heart of Pact is the promise of a better tomorrow.  The promise of a healthy life.  Of a decent livelihood. Of sustainable natural resources that benefit communities.  Now more than ever in its 42 -year history, Pact is helping millions of people who are poor and marginalized discover and build their own solutions and take ownership over their future.

Pact enables systemic solutions that allow those who are poor and marginalized to earn a dignified living, be healthy, and take part in the benefits that nature provides. Pact accomplishes this by strengthening local capacity, forging effective governance systems, and transforming markets into a force for development.

Department Overview

Pact, a non-profit organization based in Washington, DC, is implementing a USAID-funded project, USAID/Zambia Integrated Health activity (ZIH) contract. ZIH is supporting the USAID and PEPFAR objectives of 95/95/95 and providing service delivery and technical assistance to improve Maternal, Newborn, and Child Health (RNMCH) and Family Planning & Reproductive Health (FP/RH) services. USAID ZIH will improve, sustain, and further integrate HIV/AIDS, MNCH and FP/RH services at the health facility and community levels and ensure that client-centered, high-impact, high-quality services are available to all Zambians. Pact has an immediate need for highly competent country citizens to fill this position.

Pact exists to help create a world where those who are poor and marginalized exercise their voice, build their own solutions, and take ownership of their future.  The strategic information Assistant (SIA), contributes to realizing this purpose by:

1. Key Responsibilities

• Contribute as an integral member of a larger facility-based team of USAID ZIH supported clinicians, volunteers, professional counsellors.
• Ensure that documentation is complete in all HIV related forms and registers (HTS, PMTCT, ART, VMMC, VL etc)
• Manage patient files on day-to-day basis for easy retrieval.
• Perform data entry duties using the Electronic Health Record System (SmartCare) for HIV-positive clients at health facilities offering ART and general clinical care services and ensure that SmartCare is up to date daily.
• Monitor and flag possible clients with an interruption in treatment.
• Using SmartCare, prepare list of Clients due for clinical visit and pharmacy refills.
• Inform clients and maintain appointment dates for next visitation in consultation with clinicians.
• Maintain appointment records for patients on ART and retrieve all files for patients on each clinic day.
• Maintain constant feedback with health facility pharmacy staff on patients who have collected their drugs at commencement.
• Monitor the consumption of stationery and request in advance of anticipated stock needs.
• Compile and transmit daily reporting and analysis on key indicators to facility and USAID ZIH staff.
• Conduct data review meetings (DRMs) on a monthly basis in consultation with facility staff.
• Work with facility staff to monitoring achievement towards assigned targets.
• Record all viral load requests requested by the facility in the VL Register and Smart Care.
• Facilitate for the identification of clients due for VL as they come for pharmacy refills.
• Ensure VL results are attached to client’s folders and entered in SmartCare at the facility.
• Compile monthly reports for HIV/AIDS services and related Laboratory and Pharmacy service statistics and submit monthly reports to Strategic information and Health informatics Officer and respective DHIO’s/Health information officer.
• Reconcile HMIS reports with USAID ZIH monthly summation/DHIS2 (This applies to indicators that are part of MoH and USAID ZIH tracking)
• Verify data before submission to USAID ZIH SI/or MoH information officer.
• Physically count active clients on ART on a monthly basis.
• Participate in data verification exercises, checking the data records at other facilities.
• Perform any other duties as assigned by the supervising officer of the health facility and/or USAID ZIH SI Officers.

Basic Requirements

• Applied knowledge of Health Management Information System (HMIS)
• Applied Knowledge in DHIS2
• Applied knowledge of HIV/AIDS information systems
• Strong background in data analysis
• Previous experience working as a Strategic information Assistant or data entry clerk is an added advantage but not a requirement.
• Three years working experience in the health sector.
• Degree or Diploma in statistics, computer science, monitoring and evaluation, social sciences, project management or related field desired
• Experience working with MS Access, Excel, and Word
• Knowledge of USAID M&E Reporting systems

Preferred Qualifications

• Experience collecting, tracking, and reporting on PEFPER MER indicators and experience entering data into PEPFAR’s DATIM system.
• Pact is an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, citizenship status, genetic information, matriculation, family responsibilities, personal appearance, credit information, tobacco use (except in the workplace), membership in an employee organization, or other protected classifications or non-merit factors.