Stores/Sales Officer (1x)

Location: Kitwe

The candidate will be expected to:

• Receive, unpack, check, and allocate purchased held stock items into the store.
• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Sale store items and effectively coordinate with the sales and marketing department
• Attend to discrepancies where necessary.
• Attend to internal and external customer requests for stock items, -Process stock requisitions and issue stock items
• Record all stock movements from the storeroom and update the Stock list/Bin cards
• Preparation and submission of Timely reports (stock list, Stock movement etc.)
• Maintains inventory management systems and processes issues and returns.
• Conduct cyclic and annual stock takes and perform random stock checks as required.
• Maintain order and cleanliness of the warehouse and assist with disposal of damaged and/or obsolete items.
• Informing customers of company promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any company promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.

Qualifications

• Full Grade 12 Certificate
• Preferably Female
• Customer service experience
• Certificate in warehouse/ stores management or Purchasing and supply.
  One to two (2-3) years of proven relevant experience in a similar role in a reputable organization.  Knowledge of the usage of Microsoft Excel and word.