Store Manager

Yalelo is looking for a Store Manager to Manage Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.

Location: The roles will be based in Chiwempala, Kitwe, Chililabombwe and Kalumbila.

The Right Fit candidate will:

• Manage store’s/outlet’s sales performance.
• Communicate sales goals and targets to the store team.
• Ensure timely submission of scheduled sales reports in accordance with organizational standards.
• Account for and supervises retail administration and reporting in shift operations.
• Define and allocates other staff duties in accordance with operational requirements.
• Control inventory and ensures stock accuracy per shift.
• Manage and maintains store facilities.
• Contribute to recognition of store team performance.
• Control SOP compliance daily.
• Lead Weekly KPI team meetings and Daily shift briefings.

The Store Manager Must Have:

• Academic qualification in Sales/Marketing or related field (preferred).
• Grade 12 Certificate.
• Customer Service Experience with a traceable track record.
• Leadership Experience: Experience in a similar position is an added advantage.
• Experience in FMCG industry is an added advantage.