I-Catch Vision & Care Ltd invites applications from suitably qualified and experienced individuals to fill in the position of Shop/Office Assistant.

KEY QUALIFICATIONS, QUALITIES & ABILITIES

• Full grade twelve certificate
• Diploma in Business Administration or any Business related course
• Knowledge of optical business will be an added advantage
• Past experience in a busy optical dispensary is desired
• The candidate should be self-motivated
• People skills
• Great customer services skills
• Valid Driver’s license will be added advantage

KEY RESPONSIBILITIES

• Oversee all administration tasks
• Schedule and arrange appointments for customers
• Be the first contact for customers
• Help customers select the correct frames for their lenses
• Ordering of prescription lenses
• Call and advise customers of jobs ready for collection
• Carry out minor pre-screening tests
• Answer customers’ queries in person or over the phone
• Explain product offerings to the customers
• Collect payments from customers
• Timely invoicing of credit customers
• Ensure timely collection of payments from credit customers
• Carry out reconciliations of customer accounts