27 Sep 2022

SharePoint Intern at United Nations Development Programme (UNDP)

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Job Description


UNDP, on a global level is transforming the way it works, thinks, and implement its projects as we enter the Decade of Action that calls for the acceleration of sustainable solutions to deliver on the 2030 Agenda for Sustainable Development. Anchored in the 2030 Agenda and committed to the principles of universality, equality and leaving no one behind, is the new UNDP People for 2030 strategy that aims at progressively transforming UNDP’s culture and capacity to better face and resolve the ever-changing challenges impacting our world.

UNDP has also launched a Global digital strategy (2022 – 2025) that sets out the vision for the evolution of the organization over the next three years, responding to a changing digital development landscape and the evolving needs of our partners. In line with the global digital strategy, the Zambia Country Office (CO) will make necessary strides to digitize and digitalize how we work internally and with our partners. This includes increasing our ability to leverage existing, emerging, and future digital technologies in a structured manner to improve how we create and deliver value. The Zambia Country Office Digital Strategy (2022-2025) describes how the office will transform its operational systems and structures through three (3) main pillars. 1. Digital Transformation 2. Digitize programme and operations 3. Digital empowerment. The Country Office will not only use digital technologies to enhance business processes but will take this opportunity to train staff on the use of digital technology as we approach the fourth industrial revolution. In addition, this strategy will support the achievement of the Strategic Plan (2022-2025) by fostering new ways of collaborating with other partners, creating environments and systems that drive and support innovation, and building new capabilities to develop and apply digital solutions that will enhance quality, efficiency, and effectiveness of our work.

Keeping in line with the corporate and CO Digital Strategy, UNDP Zambia will implement a SharePoint Online Project aimed at improving and optimizing the way the CO manages documents with smart attachments and sharing with external personnel; collaboration among team members with easier co-editing and sharing of calendar and allowing business process automation.

UNDP Zambia seeks to engage an intern to assist with the development and implementation of the SharePoint Online Project. The SharePoint Coordinator intern will work closely with the Digital Team to support the implementation of the #NEXGEN CO SharePoint Project under the direct supervision of the Management Analyst.

Duties and Responsibilities

Responsibilities of the Intern are primarily to assist with the development and implementation of SharePoint Project through the following activities:

  • Implementation of the SharePoint project:Requirements Gathering – map existing systems and their utilization, identify needs and gaps with proposed solutions to the SharePoint functional features
  • Data Collection – liaise with units to collect and review information to be inputted onto the SharePoint site for completeness as per agreed requirements.
  • Technical Design – develop/configure interactive and live data; ensure auto-generation of basic reports through Power Bi or other reporting tool and inclusion of data export features and effective formulas for consolidating data.
  • Visualization Design – create coherent design of the SharePoint architecture/features with functional and user-friendly layout, which is also dynamic and forward-thinking
  • User testing – lead in the testing of the site and adjustments as required

User guidance:

  • Reorganize the document library
  • Prepare guidance notes and document system developments
  • Support the launch of SharePoint Site
  • Support with the training of personnel

Post-production Application Support:

  • Review/monitor the SharePoint online site weekly
  • Provide timely response to site queries
  • Support the maintenance and updating of the SharePoint site
  • Participate in weekly Digital Team meetings

Project Management:

  • Provide weekly progress report on the SharePoint site development objectives, implementation of work plan, and results
  • Organize and maintain notes and agenda for meetings; manage the issues list to expedite and take corrective action


  • Support other/ad hoc activities as seen relevant and needed.


  • Knowledge and a proficient user of Microsoft Office productivity tools such as SharePoint and Power BI
  • Knowledge of Microsoft SharePoint online
  • Basic understanding of database design
  • Understanding of web technologies

Other competencies and attitude:

  • Has interest and understanding of green energy, sustainable development-oriented areas of work.
  • Interest in developing sustainable solutions for country offices, focusing on MS Office platform and tools.
  • Interest and motivation in working in an international organization.
  • Good analytical skills in gathering and consolidating data and research for practical implementation.
  • Outgoing and initiative-taking person with a goal-oriented mind-set.
  • Communicates effectively when working in teams and independently.
  • Good in organizing and structuring various tasks and responsibilities.
  • Fluent in written and spoken English. Knowledge of other UN languages is an advantage.
  • Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
  • Responds positively to feedback and differing points of view.
  • Consistently approaches work with energy and a positive, constructive attitude.
  • Communicates effectively when working in teams and independently.
  • Good in organizing and structuring various tasks and responsibilities.
  • Responds positively to feedback and differing points of view.
  • Consistently approaches work with energy and a positive, constructive attitude

Required Skills and Experience

Candidates must meet one of the following educational requirements:

  • be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
  • be enrolled in the final academic year of a first university degree programme (minimum bachelor’s level or equivalent); or
  • have graduated with a university degree (as defined in (a) and (b) above) in a degree programme in a relevant discipline (computer science or equivalent) and, if selected, must start the internship within one-year of graduation
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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 11th October, 2022.


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