The suitable candidate will be responsible for the following Core activities and Accountabilities:

1.Adhere to Company Policy and Procedure

a) Ensure that an ongoing understanding of company policies and procedures that affect the execution of your function

2. Pick Stock

a)Wear BIBS to identify yourself with customers at all times

b) Give attention to the quality of picked stock and advise your manager where the quality or quantity is incorrect.

c)Draw the correct stock according to the invoice/ picking slip/cash sale in order to meet customer requirements.

d) Carry out verbal orders/instructions from your line manager at all times and if not sure about how to carry out a task, request assistance from your line manager or other senior staff member

3.Load and off load delivery trucks/customer Vehicles

a)Load stock into customer vehicles/delivery vehicles or offload from customer vehicles/delivery vehicles.

b)Merchandise incoming stock in the right shelves in the store as required

c) Assist customers as efficiently as possible

4.Satisfy internal and external customers

a) handle all customers according to the standards in the interact with customers course and according to our culture of service to customers

b) Present a positive image to customers, acknowledge, approach and greet customers as required, understand their special needs and respond to their queries as required.

5.House keeping 

a)Maintain housekeeping standards by ensuring that internal and external yard is neat and tidy

b) Ensure  stock is packed in allocated areas and perform general cleaning duties

6.Safety Awareness

a) Wear correct PPE when packing high risk stock and always be mindful with ladders and whenever you pick stock from high-rises

b) Follow correct safety procedures

c) Adhere to safety regulations when working with gas

d) Maintain material handling equipment and report any damage or malfunction of Forklifts, bob carts and vehicle to line manager

Specific Requirements

a)Minimum full grade 12 certificate

b) 1-2 years Retail Experience

Core Competencies

a) ability to influence others

b) Adaptable and demonstrated willingness to learn

c) Execution and achievement of Results

Level of Complexity

a) Physically able to lift bulk stock for long hours.

b) Ensure Execution and Archive results