Functional area: Service
Country/Region: Za
City: Chingola
Company name: Epiroc Zambia Limited
Date of posting: Dec 19, 2022

Mission

This role is to align and ensure compliance within the Customer service agreements against the Contractual and group requirements over the period of the Service agreement. This position will enable the incubent to take part in the growth opportunities available in Epiroc in the country and globally.

The position

Support Team to negotiate contract agreements for products and Services
Assessing Service contract performance and service profitability to identify the needs for amendments of existing contracts
Preparing and editing contracts between the company and potential customers.
Handle breach of contracts in a timely manner.
Audit service agreements internally and provide action plan to improve efficiencies within the department.
Coordinate with customers to guarantee terms of contracts are fulfilled in compliance with the terms and regulations.

Requirements

The position requires to be energetic both analytically and administratively. This will allow the position to provide responses to the Customers requirements in the shortest period of time.

Graduate Engineer in Mining/Mechanical or equivalent

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.
In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com