Organization Summary:

Ciheb Zambia is a non-profit local Zambian organisation supporting Ministry of Health to scale up comprehensive HIV prevention and testing services and find the best solutions to life threatening situations among communities in Zambia.

Position Summary

The holder of this position shall provide overall technical leadership to Ciheb Zambia’s strategic information (SI) country programs and initiatives by providing the required technical and administrative coordination. He/She will report directly to Ciheb Zambia Chief Executive Officer and will collaborate with the University of Maryland SI team. The purpose of this position is to continuously strengthen both the upstream and downstream sectors of Ciheb Zambia`s SI systems and capacity for seamlessly managing the country programs and any new initiatives. The Senior M&E Manager will be responsible for directly supervising the central level team as well as the provincial and district teams of Ciheb Zambia and the consortium partners. He/she will provide strategic leadership for SI activities in conjunction with the rest of the team in addition to leading the design of a system for client-level data collection, collation, and timely reporting of program results to the donors for all the program portfolio and new initiatives. He/ She will keep abreast of state-of-the-art SI/M&E approaches to ensure the use of technically appropriate monitoring and evaluation models and information systems for data collection and reporting systems. He/She will be the focal liaison to GRZ and her agencies and required TWGs in relation to all SI related activities.

Duties and Responsibilities

• Lead the strengthening and management of robust and functional Monitoring & Evaluation system for the HIV programs especially the type that allows for client-level program cascade reporting as well as PEPFAR MER and Non-MER indicators and ad-hoc data. He/ She will contribute significantly to the data analysis and visualization for the grant so that results are clearly communicated using high-quality data.
• Design and Monitor proper collection, quality assurance and reporting of PEPFAR MER program performance data from all community-based programs and health facilities in the focus district and in line with the National HMIS guidelines and meeting the Government of Zambia, CDC Zambia and PEPFAR reporting requirements.
• Lead regular assessments, planning for and develop the technical capacity of community and facility level data workers, program technical specialists, facility data coordinators, respective PHO district and provincial Health Information Staff to improve the overall quality and integrity of all program related data.
• Monitor and be responsible for optimal functionality of established and scaled-up electronic health record management systems (SmartCare Plus) and the complimentary community-based data collection systems (including DHIS2 Tracker programs) in all supported facilities for the reporting of both the community NHMIS dataset and latest PEPFAR MER Indicator Reference Guide.
• Stimulate the process for achieving 100% accurate and timely reporting of data from all community and facilities sites for both PEPFAR MER and Non-MER and GRZ (i.e., HIA2) indicator results using all up to date DCRTs and HIS tools.
• Collaborate with the respective all Provincial SIOs, PHO SI/M&E Team, the DHIOs, Community Programs teams, Facility-in-Charge (FIC’s), and the consortium partners to conduct routine Data Quality Assurance (RDQA) on all sites monthly until there are an establishment of both remote eDQA dashboards and excellent data collection, feedbacks, and reporting systems as well up-to-date entries of all client’s interactions on the DHIS2 Tracker program and SmartCare Plus EHR systems in supported facilities.
• Initiate and lead the review of Standard Operating Procedures (SOPs) established for Data Management (including Collection, Aggregation, and Data Validations) in line with changes in data demands for the program.
• Lead Technical development of simple and complex data analytics for program decision making and transferring the capacity to district and provincial level teams.
• Represent SI Team at National level SI/M&E TWGs and make presentations and technical inputs.

Minimum Qualifications

Education:

• Master`s Degree in any of the following: Epidemiology, Demography, Computer Science, Biostatistics, Public Health, Health Informatics or related field.
• A bachelor’s Degree in Demography, Computer Science, Biostatistics, Public Health, Health Informatics or related fields with not less than 5-10 years of cognate experience in similar SI leadership position may be considered.

Experience:

• At least 5 years doing similar work as an M&E/SI Team Lead.
• Familiarity and proficiency in DHIS2 –Tracker & Event programs, SmartCare or other patient electronic medical records management solution.
• Experience in PEPFAR M&E/SI reporting system as well as DREAMS Implementation and its SI System
• Experience with Microsoft, Excel, Access, MS SQL Server, MySQL.
• Data visualization skills – PowerBI, Tableau and Web connectors.
• Minimum 5 years’ experience in data management.
• Experience working in a community HIV prevention, ART Linkage programs

Other:

• Excellent presentation and writing skills
• Registered or willing to register as a member of ZaMEA or other M&E professional body.

Language:

• Fluency in English (speaking, reading, and writing).