Job Purpose
To maintain the security of property, personnel, customers, and premises both logical and physical. The Officer is responsible for maintaining the security service level agreements (SLA’s) of Service Providers, safeguarding property and investigating security breaches

Key Responsibilities
Planning

Plan and coordinate security operations and assignments
Monitor security operational expenses against approved budget
Assist in the development and implementation of security policies, protocols and procedures

Operations

Conduct frequent security checks to maintain order and establish presence
Monitor and authorize entrance of vehicles or people in the property
Remove wrongdoers or trespassers from the area
Secure all exits, doors and windows after end of operations
Check surveillance cameras periodically to identify disruptions or unlawful acts
Investigate people for suspicious activity or possessions
Respond to alarms by investigating and assessing the situation
Apprehend and detain perpetrators according to legal protocol before arrival of authorities
Submit reports of daily surveillance activity and important occurrences
Write, maintain and present detailed reports, noting any damages, theft, and/or other irregular activity
Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
Compliance

Ensure all security personnel operate within the confines of the Zambian laws
Maintain the company’s reputation with professionalism and legal compliance
Security

Maintain the general security of personnel, customers, property and personnel
Active patrols, strict access control, operational surveillance equipment, monitoring and timely incidence reporting

Knowledge, Skills, Qualifications and Experience
Grade 12 Certificate
Degree in law or Security and Crime Science or Security and Investigation or other relevant qualification.
Relevant Professional Body
Minimum of 2 years’ Security and investigation experience

Competencies required for this Role
Experience in Security in the telecommunications industry will be an added advantage
Broad knowledge of best practice standards and processes
Fully proficient with security operations and processes
Strong analytical and problem-solving skills
strong working knowledge of security architecture, solutions, policies and procedures
Critical and Innovative Thinking
Ability to establish and maintain strong relationships with security wings
Excellent active listening skills
Exceptional communication skills– both written and verbal
Confidentiality

Uses discretion to completeassignments.
Independently applies knowledgeof technical practices and specialty area standards.
Strong business acumen andunderstanding of organizational issues and challenges
Provides guidance to others inwork area breaking down information in a systematic/logical manner
Cultivates good peer workingrelationship