DUTIES AND RESPOSIBILITIES

• Maintain positive business relationships with customers to maximize sales
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Supply supervisors with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Ensuring that customer’s satisfaction is upheld on a daily basis
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback by performing cost-benefit and needs analysis of existing/potential customers to meet their needs
• Expedite the resolutions of customer’s problems and complaints to maximize customer’s satisfactions
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
  Ensuring that the company procedures and laid down rules are followed
• Greet customers warmly and provide assistance as needed
• Educate customers about product features, promotions and loyalty programs to enhance sales
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Restock shelves and display areas as needed to ensure product efficiently.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Ensure smooth and organized management of customer data, sales activities, and follow – up schedules.
• Assist in loading of stock for our customers
• Maintain detailed and up- to date records of client interactions in the system provided by the organization.
• Ensuring that all receipts are written each time a customer buys any products.
• Ensuring that monthly reports are submitted on the 5th of every month
• Maintain a clean, organized, and visually appealing sales flow
• Any other duty assigned by the supervisor.

QUALIFICATIONS:

• Must have Full G12 certificate
• Must have a certificate in any field – Added Advantage
• Must have 1 Year work experience – Added Advantage