Title: Sales Executive – Zambia

Reporting to the Country Manager Zambia, the ideal candidate will be responsible for Management of Corporate and Trade Accounts and deliver incremental revenue from the Corporate and Business travel market in order to achieve budgeted revenue target.

Key responsibilities will include;

• Manage and grow existing Corporate and Trade accounts.
• Prospect for new corporate contracted business.
• Engage Trade market handling Government Departments and Ministries for contracting as per Fly Kenya Policy.
• Manage and sustaining high yields from Travel Agents.
• Develop profi table relationships with a portfolio of travel trade suppliers to secure long-term business e.g. With Trade/Corporates/Government partners.
• Mobilize promotion of KQ through IATA/Non-IATA Travel Agents and sustaining maximum support to Kenya Airways.

• Apply sales and marketing techniques to generate customer loyalty.
• Negotiate rates and conditions to secure profitable business flows.
• Gather and disseminate market intelligence to assure KQ’s competitive position.
• Organize promotional activities with the appropriate organization for incremental business and ensure timely distribution of all promotional literature.
• Attend industry-related shows/seminars/exhibitions to ensure Kenya Airways retains a high profile with Travel Agents.
• Review and maintaining Quality Management Systems (QMS) standards with particular emphasis on Travel Agents’ queries.
• Build and maintain good relationships with colleagues other Airline partners to leverage the strength of the Partnerships/Codeshares.
• Submit reports on agent performance and market intelligence.
• Use of commercial tools to optimize on Quality and quantity of deliverables.
• Perform any other duties that shall be assigned from time to time.

Knowledge, Skills and Experience

• Bachelor’s Degree in Business related fi eld from recognized institution with minimum 4 years’ experience in Sales & Marketing.

OR

• Diploma in Business related fi eld with minimum 7 years’ experience in Sales & Marketing with emphasis on client contact and/or reservation/ticketing.