Revenue Operations Internship
Location: Lusaka
Work Type: Internship

Are you a motivated student or recent graduate with a passion for sales, marketing, and technology? Do you aspire to work in a dynamic environment where you can make a meaningful impact while sharpening your skills? If so, ProWeb is the place for you!

About Us
ProWeb is a leading web development and software engineering company dedicated to delivering innovative solutions to our clients. We foster a creative and collaborative environment where fresh ideas and innovation thrive. Our team works on exciting projects that make a real difference, and we want you to be part of our journey.

Internship Overview
As a Revenue Operations Intern at ProWeb, you will have the opportunity to work alongside our talented team, gaining hands-on experience and developing your skills in operational strategy, sales, marketing, and client engagement. This internship offers an incredible opportunity to learn about cross-functional collaboration, while building a strong foundation in your career in the tech industry.

Key Responsibilities

Sales and Marketing Operations

• Support the sales team in tracking leads, updating CRM records, and maintaining pipeline hygiene.
• Assist in preparing proposals, pitch decks, and reports.
• Help execute marketing campaigns, track performance metrics, and organise campaign data.
• Maintain and improve dashboards and documentation for revenue tracking.
  Coordinate meetings, follow-ups, and task assignments between sales and marketing teams.Engineering Coordination:
• Collaborate with the engineering team on task tracking, sprint planning, and cross-department alignment.
• Help document feature requests, client feedback, and product roadmap items relevant to sales and marketing.
• Assist in QA testing, content reviews, and status reporting as needed.

Customer Relationship Management:

• Respond to client inquiries via email, phone, or in-person.
• Provide exceptional service to clients, ensuring a positive experience.
• Assist in maintaining and nurturing client relationships.

Administrative Tasks:

• Maintain organized records of sales activities, meeting notes, and internal documentation.
• Support the scheduling of meetings, demos, and cross-functional check-ins.
• Assist in preparing internal reports, presentation decks, and project updates.
• Help with onboarding documentation and internal training resources.
• Track action items and follow-ups from team meetings to ensure accountability.

What We’re Looking For
Education:

• Currently pursuing or recently completed a degree in Business Administration, Marketing, Communications, Information Technology, or a related field.

Skills:

• Strong organisational time-management and muiltitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Google Workspace or Microsoft Office (Docs, Sheets, Slides).
• Familiarity with CRM software and digital marketing tools is a plus.

Attributes:

• Self-motivated and eager to learn.
• Analytical thinker with attention to detail.
• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively.

Why Join ProWeb?

• Real-World Experience: Gain practical skills in sales, marketing, and operations.
• Mentorship and Learning: Benefit from the guidance of experienced professionals eager to share their knowledge.
• Dynamic Work Environment: Be part of a vibrant team that values collaboration, creativity, and innovation.
• Career Growth: Build skills that prepare you for a variety of roles post-internship.
• Networking Opportunities: Connect with industry experts and fellow interns, expanding your professional network.