Retail Collections Manager at First National Bank (FNB)
- Company: First National Bank (FNB)
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: First National Bank Jobs in Zambia - Retail Jobs in Zambia
Job Description
Job Description
To lead a team and manage loan instalments repayments from employers on accounts, reconciliations and timeous tagging of accounts and engagement with employers to manage credit risk emanating from negative economic impacts for example Liquidations and retrenchments To minimise portfolio provisions, supervise and collect on all the overdue and defaulting loans and overdrafts in order to reduce the impairments and provisions on the Bank’s Profit and Loss and drive the Bank’s credit portfolio
- Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability
- Monitor and control costs within the approved budget limits to achieve operational efficiency
- Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability
- Monitor and control costs within the approved budget limits to achieve operational efficiency
- Managing the collections, credit and risk portfolio to minimise credit losses i.e. relegations to Recoveries and improve cure rates, advise employers to get loan instalments to improve profitability
- Monitor and control costs within the approved budget limits to achieve operational efficiency.
- Ensure the reduction of loss to the Group and increase of revenue through collections and recovery
- Manage costs / expenses within approved budget to achieve cost efficiencies in the recovery campaigns
- Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Comply with governance in terms of legislative and audit requirements
- Ensuring the best possible results are obtained from the Collections department through successful implementation of agreed campaigns
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation and achieve efficiencies
- Manage own development to increase own competencies
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
08/11/24
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Method of Application
Submit your CV and Application on Company Website : Click HereClosing Date : 10th November, 2024.