JOB DESCRIPTION:

• manage the income statement communicate results to your team develop and manage an action plan to control expenses and improve conversation to profit and manage stock holding
• monitor business indicators (sales year on year & actual vs budget ,GP,ticket average,menu mix, day stock take, complaints, communicate results to management
• execute and monitor that all daily, monthly & yearly reports & paperwork required by management is carried out timeously and correctly and must be accurate before sending
• help your management team (supervisors & assistant manager) to understand and share your goal for the business and train them to lead
• to respond to crisis situations and work towards resolving any related problem and sharing the results with management
• be responsible for generating weekly and monthly reports and submitting to the group operations manager
• generate month on month and year on year sales growth
• suggest and submit to management your locality restaurant marketing plans
• be fully complaint with the brands
• implement strategy for growth set up customer database for both local and transit customers and create a relationship with them
• ensure strict compliance with occupational health & safety regulations and any other related legislation
• ensure strict adherence to SOP’s and operating system compliance
• ensure your stores have the necessary government certificates & licenses displayed all the time & up to date and be responsible for renew of the same
• identify develop and return talent, thereby contributing to realistically reduced staff turnovers there should be a succession plan in place
• embody the famous brands people philosophy and values thus enriching people’s lives in the organization
• work with HR in dealing with employee grievances, displine and ensure their effective implementation

Qualifications and Experience

• Grade 12 certificate
• Certificate or Diploma in Hospitality
• Previous experience in quick service restaurant at management level (Quick Service Restaurant) will be an added advantage
• Ability to handle pressure
• Good organizational skills
• Excellent communication skills
• Attention to detail
• Uphold high level of integrity
• Strong team player
• Mature disposition