Division: Retail Banking

Department: Retail Banking

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Heads; SME Banking

Job Duties:

• Acquisition of new customers for SME Banking by aggressively marketing the bank’s products to improve deposit liability growth
• Prepare documentation on the creation of risk assets to increase business office profitability
• Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
• Cross-selling of existing and new products to existing and new clients and effective relationship management.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets
• Processing data to produce accurate facts, figures, and reports
• Facilitating, establishing and maintaining effective relationships with new and existing customers

Key Performance Indicators:

Must deliver on all financial targets
Achieve approved SME Banking account volumes
Achieve assigned PBT targets

Skills:

• Ability to evaluate needs of customers, and determine what products or service would best serve those needs
• Interpersonal and communications skills.
• Selling and marketing skills
• Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

1. Must exhibit drive energy, aggression and passion for business development and acquisition
2. Must be technology savvy

Application requirements:

• First degree in any field.
• Zero (0) to two (2) years cognate experience