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28 Jan 2023
Relationship Managers – Commercial Banking at United Bank for Africa (Z) Ltd
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- Company: United Bank for Africa (Z) Ltd
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
Division: Wholesale Banking
Department: Commercial Banking
Essential Information:
To drive client acquisition and manage existing Commercial client relationships consistent with the Bank’s strategy
Reporting Relationships:
Functionally reports to the Head, Commercial Banking
Administratively reports to Branch Manager
Job Duties:
- Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs.
- Identify and develop commercial banking relationships.
- Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service
- Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team
- Maintain and acquire and reactivate customer relationships to improve deposit liability growth and mix.
- Conduct market research and competitor analyses within marketing area and develop strategies that will give the bank a large part of the market within its vicinity.
- Recommend the creation of viable and profitable risk assets to increase business office profitability weekly and monthly statistics/performance reports for management use.
- Sourcing for and monitoring of customer’s tenured investment / facilities.
Design product offerings tailored to meet the needs of the commercial sector in the country while maintaining regular contacts with their executives to push the Bank’s business. - Initiate and carry out recovery action on non-performing credits facilities.
Key Performance Indicators:
- Achieve the approved Commercial Banking PBT target for the Bank
100% attainment of annual targets (Deposits, Risk Assets, fees & commission, client conversions) - % of large corporate sector accounts controlled by UBA in the country
- Timeliness in delivering revenue generation reports
- Timeliness & effectiveness in completion of assigned tasks
- Efficiency level at executing scheduled and ad hoc assignments
- Effectiveness establishing new relationships
- Targets Assigned Vs Actual
Skills:
- Interpersonal skills
- Advisory skill
- Strategic Thinking
- Relationship Management
- Negotiation & Analytical skill
- Product Development
- Leadership skill
- Selling & Marketing skill
Job Requirements & Knowledge:
- Accounting, Finance and Financial analysis
- Policy and Regulatory Interpretation skill and Implementation capability
- Good understanding of the Zambian banking industry.
- Knowledge of the bank’s policies, products and services.
- Relationship management.
- Knowledge on BOZ Regulatory policies.
- Financial cost Management.
- Internal processes and policies of the bank
- Good understanding of financial services sector
- Banking products
Application requirements:
Minimum educational level – Bachelor’s degree in any relevant area of discipline
Two (2) to four (4) years cognate experience
Method of Application
Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter, and academic qualifications to [email protected] before 03rd February 2023.