Division: Retail Banking

Department: Retail Banking

Essential Information:

To establish and maintain positive customer relationships through a bundle of new and existing products

Reporting Relationships:

Functionally reports to the Head; Personal Banking

Job Duties:

• Prepare documentation on the creation of risk assets to increase business office profitability
• Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
• Solicit and acquire customer relationships to improve deposit liability growth and mix.
• Ensure the reactivation of dormant accounts and relationships to improve deposit liability growth and profitability.
• Making calls and visiting business customers as well as attending meetings
• Implementing the delivery of marketing strategies and targets
• Processing data to produce accurate facts, figures, and reports;
• Facilitating, establishing and maintaining effective relationships with new and existing customers;
• Reactivating dormant customer relationships

Key Performance Indicators:

Must deliver on all financial targets

Skills:

1. Ability to evaluate needs of customers, and determine what products or service would best serve those needs
2. Interpersonal and communications skills.
3. Selling and marketing skills
4. Must be self-solution driven, proactive and have acceptable knowledge of the business environment

Job Requirements & Knowledge:

• Must exhibit drive energy, aggression and passion for business development and acquisition
• Must be technology savvy

Application requirements:

• First degree in any field.
• Zero (0) to two (2) years cognate experience