16 Sep 2024
Relationship Manager Corporate Banking at United Bank for Africa (Z) Ltd
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- Company: United Bank for Africa (Z) Ltd
- Location: Zambia
- State: Lusaka
- Job type: Full-Time
- Job category: Administrative/Secretarial Jobs in Zambia
Job Description
Job Objectives
To build and maintain relationships with new and existing customers with the aim of selling the Bank’s products to corporate institutions.
Key Duties & Responsibilities;
- Identifying and developing conglomerates banking relationships.
- Ensuring proper documentation throughput the credit application and availment process.
- Sourcing for and monitoring of customer’s tenured investment / facilities.
- Respond promptly and satisfactorily to customer’s daily request and complaints.
- Prepare weekly and monthly statistics/performance reports for management use.
- Monitoring of the customer’s main account regularly.
- Reconciling all transactions on customer’s accounts where and when necessary.
- Assist with the processing of customer’s letters of credit and invisible transactions.
- Initiate and carry out recovery action on non-performing credits facilities.
- Maintain comprehensive database of the customers operational records including the existing and prospective customer data.
Required Key Knowledge and Competencies;
- Must exhibit drive, aggression and passion for business development and acquisition
- Must be technology savvy
- Ability to evaluate needs of customers, and determine what products or service would best serve those needs
- Interpersonal and communications skills
- Selling and marketing skills
- Must be self-solution driven, proactive and have acceptable
- knowledge of the business environment
- knowledge of Internal Processes and policies of the bank
- Good understanding of financial services sector
- Strong Interpersonal skills
- Strategic Thinking
- Relationship Management
- Negotiation & Analytical skills
- Product Development
- Leadership skills
Minimum Education Qualifications
- Minimum of a first degree in a business related field from a recognized University with at least a Credit or better.
- Grade Twelve Certificate with at least Five (05) Credits of better, including Mathematics and English.
Previous Work Experience Requirements - Minimum of three(3) years related relevant work experience in a bank.