JOB PURPOSE 

The Regional Technician is responsible for providing technical support, maintenance, and troubleshooting services across multiple locations within a designated region. This role ensures the proper installation, operation, and repair of equipment, systems, or infrastructure to maintain optimal performance and efficiency. The Regional Technician also collaborates with teams, conducts inspections, and ensures compliance with safety and operational standards.

DUTIES ANS RESPONSIBILITIES

• Visit the sites allocated to you by the technical manager, twice or once per month as instructed by the technical management team
• Check on your sites performance every day by communicating with your assistants, guards and dealers in your area.
• Resolve all site faults on time by remote control, through the assistants and guards or by physically visiting the site
• Be reachable 24/7 to all your sites quarries and complaints
• Do PM for all your sites and upload the PM reports on time
• Keep your sites clean and their surrounding environment
• Proper management of the site’s confidentiality to visitors and non-TopStar personnel through your guards and assistants.
• When not traveling report for work as expected (Mon-Sat) and send your morning and evening reports to NOC on time (workplace will be directed by your supervisor)
• Properly manage the team of guards and assistants that will be placed under you
• Report to the technical management team

QUALIFICATIONS/ REQUIREMENTS 

• Full grade 12 certified certificate
• Diploma/ Degree in Electrical Engineering
• At least 3 years proven working experience