Are you up for a challenge and looking to join a great place to work? We are looking for a Regional Coordinator to join our team. If you think that could be you, please read on.

Who are we?

VITALITE Zambia Limited is a Zambian registered company founded in 2013. VITALITE was created to increase rural electrification and combat the poverty tax affecting low-income, energy-poor households across Zambia.

Our mission is to make quality products and services accessible and affordable to all Zambian households. We pride ourselves on having been the first to pioneer a fully integrated pay-as-you-go (PAYGO) service in Zambia and aim to become the country’s leading rural service and distribution company.

According to an independent survey of our customers (run by impact reporting agency, 60 Decibels in March 2021), 88% find we’ve very much improved their quality of life.

What’s it like to work here?

We have built a vibrant and dynamic team in which all of us are treated fairly and given equal opportunity to progress
We work in an emotionally safe environment within which we all have the opportunity to fully express ourselves
Everyone is encouraged to create positive impact for themselves, their colleagues and our customers by taking full accountability for what we do every day.
According to an independent survey (run by global gender advisory firm, Value for Women in February 2021):

94% of team members feel respected by their colleagues
97% of team members like our mission and purpose
86% of team members believe men and women have equal career opportunities
94% of team members believe issues of sexual harassment are taken seriously here
89% of team members believe we encourage open and honest communications
What is the job about?
We are looking for a highly committed, dependable and motivated individual to join our Western team and take up the role of leading adherence to Standard Operating Procedures across regional NSS team, perform monthly regional recollections report, lead any disciplinary action regarding regional agents and
distributors. This position will report to the National Sales and Service Manager.

Successful applicants for this role will:

Lead the sales and service representatives / assistants in their sales and registration efforts and ensure they are servicing their customers to the highest standards.
Lead effective onboarding of new regional NSS staff in cooperation with HR
Perform delivery of regional staff/ agent training and Gold, Silver, Bronze accreditation programme.
Leading adherence to Standard Operating Procedures across regional NSS team

Minimum Requirements

2 to 4 years’ experience in commercial, sales or marketing
Degree with majors in sales or marketing
Grade 12 certificate with good Mathematics and English
Familiarity with Microsoft Word, Excel and PowerPoint
Lead the sales & service representatives / assistants in their sales and registration efforts and ensure they are servicing their customers to the highest standards
Proactive with consistently high attention to detail.
Class B driver’s license.
Female candidates are encouraged to apply