Job Description:
• Greeting and Directing: Welcoming patients and visitors, directing them to the appropriate departments or individuals.
• Appointment Scheduling: Managing appointments for patients, ensuring accuracy and efficiency in scheduling.
• Patient Registration: Collecting patient information, verifying insurance details, and maintaining accurate records.
• Communication: Answering phone calls, responding to inquiries, and providing information about the hospital services.
• Administrative Support: Assisting with administrative tasks such as filing, data entry, and maintaining patient files.
• Coordination: Coordinating with other hospital departments to ensure smooth patient flow and service delivery.

Qualifications:
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, families, and other hospital staff.
• Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and maintain attention to detail.
• Customer Service: Strong customer service orientation to handle patient inquiries and concerns with empathy and professionalism.
• Medical Knowledge: A basic understanding of medical terminology and procedures is beneficial for communicating effectively with medical staff and patients.
• Computer Skills: Proficiency in using computer systems for scheduling appointments, managing records, and performing administrative tasks.
• Interpersonal Skills: Ability to work well in a team environment, collaborate with colleagues, and maintain a positive attitude in a fast-paced healthcare setting.