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14 Dec 2022

Receptionist (Temp) at Right to Care

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Job Description


ABOUT US

Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The USAID – Action HIV project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The MECH project will work closely with and in support of the Ministry of Health.

ABOUT THE POSITION

Request to Hire No.:  

Date advertised: 13th December,2022  

Closing date: 18th December,2022  

Position: Receptionist (Temp)  

Location: Lusaka Province  

No. of Vacancies: 1  

Contract duration: 3 Months  

Contract type: Temporal  

Job grade: TBA  

Reporting to: Administrative Assistant  

Contact email: [email protected]  

Contact Person: Vacancy12

QUALIFICATIONS AND EXPERIENCE

Minimum Required Qualifications and Experience:

  • Grade 12 Certificate
  • Diploma in secretarial or administration
  • Hands on experience in handling office equipment e.g. Printer, binder etc
  • Proficiency in Microsoft office applications
  • Strong written and verbal communications skills
  • Professional attitude and appearance

Desirable Qualifications and Experience: 

  • Previous experience working as receptionist
  • 2 years’ experience as a receptionist
  • Customer Service oriented and honest
  • Confidentiality
  • Previous experience in NGO sector added advantage

TECHNICAL AND BEHAVIOURAL COMPETENCIES

  • Customer Orientation
  • Good Interpersonal skills
  • Good time management skills and ability to determine priorities
  • Counselling skills
  • Professional Ethics

KEY PERFORMANCE AREAS

  • Greet and welcome visitors as soon as they arrive at the office.
  • Direct visitors to the appropriate person and office
  • Maintain office security by following safety procedures
  • Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
  • Maintain office security by following safety procedures
  • Controlling access via the reception desk i.e. ensure visitors register and screening registers are completed and issue visitors’ badge
  • Answer, screen, and forward incoming calls
  • Receive, sort, record and distribute mail/deliveries
  • Order front office supplies and keep inventory of stock
  • Perform other clerical duties such as scanning, photocopying, binding, etc
  • Maintain a proper filing system for the Operations unit
  • Review booking requests meeting rooms to ensure there is no clash among requesters.
  • Ensure meeting room set up has all the requirements

APPLICATION PROCEEDURE

Applications in the form of a cover letter and CV must be submitted to the vacancy email address indicated in the introductory section of the advert.

DISCLAIMER

By applying for the above-mentioned position, you consent to Right to Care to conduct qualification, ID, criminal and reference checks (internal and external) which forms part of the Company’s recruitment policy and procedure. Should you not receive a response to your application from Right to Care within one month of this advert being placed, kindly consider your application as being unsuccessful.

Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.  Right to Care reserves the right to withdraw the vacancy at any time for whatever reason.

Right to Care is an equal opportunity affirmative action employer. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process.  As an Equal Opportunities Employer, we actively encourage and welcome people with various disabilities to apply.

Right to Care Zambia is aware of fraudulent activities by certain individuals claiming to be representatives of the organization.

Be advised that Right to Care does not charge any fee at any stage of the recruitment process, and as such Right to Care Zambia assumes no responsibility for any announcements or activities by such individuals or entities.

 

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Method of Application

To Apply, send your Application and Resume to [email protected]

Closing Date : 23rd December, 2022.





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