JOB DESCRIPTION

Position Overview

The receptionist serves as the first point of contact for visitors, parents, students, and staff at the school. The role involves managing front office operations, handling communication, and maintaining a welcoming, professional atmosphere. The receptionist ensures smooth day-to-day operations by providing administrative and clerical support.

KEY RESPONSIBILITIES

Front Desk Management:

• Greet visitors, parents, and students in a friendly and professional manner.
• Maintain a neat and organized reception area.

Communication:

• Answer and direct phone calls, emails, and other inquiries promptly.
• Provide accurate information about school programs, policies, and events.

Administrative Support:

• Schedule appointments and meetings for school administrators.
• Manage incoming and outgoing correspondence.
• Assist with filing, data entry, and maintaining school records.

Visitor and Security Management:

• Register and issue visitor passes.
• Monitor entry and exit to ensure school security policies are upheld.

Coordination:

• Assist with organizing school events and activities.
• Coordinate with teachers and staff to relay messages and manage requests.

General Support:

• Assist parents and students with inquiries or concerns.
• Handle minor student-related emergencies or issues at the front office.

QUALIFICATIONS AND SKILLS

Educational Requirements:

• Minimum of a high school diploma
• A certificate or diploma in Office Administration, Business Management, or related field is an advantage.

Professional Experience:

• Prior experience in a receptionist or front office role, preferably in an educational setting.

Skills:

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and office equipment (phones, copiers).
• Ability to handle sensitive information with confidentiality.
• Exceptional interpersonal skills and a welcoming demeanor.
• Basic understanding of school administrative processes is a plus.

Personal Attributes:

• Patient, courteous, and approachable.
• Professional appearance and behavior.
• Strong problem-solving skills and adaptability.

Working Hours

• Monday to Friday, with occasional weekend or after-hours work during school events.

Reports To

• School Administrator or Principal.

CONTACT: