Our solutions are a key part of most industries – electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

Technical Responsibilities:

• Providing service and customer support during field visits or dispatches
• Managing all on-site installation, repair, maintenance, and test tasks
• Diagnosing errors or technical problems and determining proper solutions
• Drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
• Produce timely and detailed service reports and document processes.
• Operate Equipment in a safe manner and use field automation systems.
• Cooperate with supervisors and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• To report all major defects to either the Supervisor, or Business Line Manager.
• To fault find and repair equipment under contract to Atlas Copco Standards.
• Ensure all personal protective equipment is identified, always available, correctly used and all associated problems are reported to management.
• Undertake continuous training and development and Independently determine approaches to assigned tasks.
• Ensure all lost time, minor and trivial accidents are reported in TIA.
• Log completion of work on all required maintenance management systems i.e MAMM2, and Power connect.

To succeed, you will need

• Ability to understand engineering, scientific and other technical information
• Ability to work in a diverse and dynamic environment.
• Planning and prioritizing abilities
• Advanced Problem-solving skills
• Understanding of Health and Safety practices
• Excellent team working skills.
• Ability to train self and cascade knowledge to others
• Good understanding of customer expectations and deliverables with an awareness of the impact of failure/cost of poor quality
• Diploma/Degree in Mechanical, Electrical engineering, Technologist in Electrical/Mechanical
• Atleast two years experience

In return, we offer you

• You will be part of a fast-growing technological team and market leader, as part of the global Atlas Copco Group
• Working with a highly motivated team and environment
• Extensive opportunities for continued development
• Distinctive work-life balance, culture to balance career and family life
• Competitive employee incentives commensurate with employee commitment and dedication to work.
• Wide range of health and fitness services/benefits

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.