Forest Fruits Ltd. is Zambia’s leading producer of certified organic honey and beeswax, and the largest single exporter of honey on the African Continent. This dynamic and rapidly expanding social enterprise owns the Zambezi Gold™ brand.

Production and Processing Supervisor

Location: Lusaka

Job Type: Full-time

About the Role:

The Production Supervisor will oversee and optimize the production process, ensuring efficiency and smooth operations. This role also includes managing the retail plant production, preparing products for export, and implementing food safety and organic compliance measures. Success in this position requires a strong combination of technical expertise and leadership skills, as well as the ability to manage teams and achieve production targets effectively.

Responsibilities

The key responsibilities will include but not be limited to:

• Supervise daily production operations to ensure efficient and timely production of goods.
• Monitor production schedules and adjust them as needed to meet customer demand.
• Manage the retail plant team – assign the task to the team and review their work.
• Prepare product for export – Liaise with the GM/Logistics and Procurement Supervisor on export plan.
• Manage the food safety and pre-requisite. Report any food safety and food quality related issues to management immediately.
• Ensure that all products for export and domestic sales are meeting both international requirement and organic standards.
• Communicate with other departments and teams to coordinate production activities and resolve any issues that may arise.
• Evaluate employee performance, provide feedback, and implement necessary corrective actions.
• Ensure that equipment and machinery are maintained and properly functioning to prevent downtime and delays in production.
• Monitor inventory levels and initiate purchase orders for supplies and materials needed for production.
• Implement and enforce safety procedures to ensure a safe working environment for all employees.
• Collaborate with management to set production targets and establish goals for the production team.
• Analyze production data and reports to identify areas for improvement and implement strategies to increase efficiency and productivity.
• Develop and maintain standard operating procedures (SOPs) for production processes.

Requirements

• Previous experience in Food production supervision or management.
• Knowledge of Food production processes, machinery, and equipment
• Strong leadership and people management skills
• Excellent communication and problem-solving abilities
• Ability to work under pressure and in a fast-paced environment.
• Familiarity with Food safety procedures and regulations
• Proficiency in Microsoft Office and other relevant software programs
• Ability to work a flexible schedule as needed.
• Knowledge of Food Safety SOPs.

Qualifications

• Bachelor’s degree in production management or a related field.
• 5 – 7 years of experience at a supervisory level.

Forest Fruits Limited is an equal opportunity employer and welcomes applications from all qualified candidates.