ABOUT US
Right to Care is at the vanguard in supporting and delivering prevention, care, and treatment services for HIV and associated diseases. We work with government and communities to find pioneering solutions to build and strengthening public healthcare.

We embrace a strong entrepreneurial culture and focuses on innovation and the use of technology to enhance services, address skills shortages, and deliver quality healthcare outcomes. Our areas of expertise include HIV and TB care and treatment, pharmacy automation, medical male circumcision, and cervical cancer diagnosis and treatment.

Right to Care Zambia has been awarded a five (5) year project funded by the USAID through the PEPFAR mechanism. The USAID – Action HIV project aims to reduce HIV mortality, morbidity and transmission by achieving the UNAIDS and PEPFAR goal of 95/95/95 HIV treatment coverage by providing comprehensive HIV Prevention, Care and Treatment maintenance services in Luapula, Northern and Muchinga provinces of Zambia. The USAID Action HIV project will work closely with and in support of the Ministry of Health.

QUALIFICATIONS AND EXPERIENCE

Minimum Required Qualifications and Experience:

• Diploma in Pharmacy
• Registration with the Health Professions Council of Zambia
• HIV Treatment & Care, ART and Essential Medicines experience
• 3 years’ experience
• Previous public sector experience preferably within HIV field

Desirable Qualifications and Experience:

• 5 years’ experience
•  Degree in Pharmacy
• Logistics management course
• Call centre experience within a healthcare environment
• Knowledge of the Zambian public healthcare sector

TECHNICAL AND BEHAVIOURAL COMPETENCIES

• Excellent communication skills
• Client orientated
• Good planning, organizing and decision-making skills
• High quality standard of work
• Computer literate – MS Office and call centre programmes
• Good understanding of Medicines and Related Substances Legislation

Be able to work within the framework of a team

KEY PERFORMANCE AREAS

• Develop quality improvement plans (QIPs) for identified gaps
• Conduct ongoing assessments and situational analysis to identify gaps within the supply chain system
• Implement strategies to effectively manage stock and ensure quality and safety of pharmaceutical products in the clinics
• Ensure compliance with good pharmacy practices and good dispensing practices
• Assist facilities with stock rotation and re-distribution
• Ensure availability of provincial primary health care (PHC) pharmacy standard operating procedures (SOPs), Standard Treatment Guidelines (STGs) and Essential Medicines List (EML) in all facilities
• Assist facilities with stock take procedures as outlined in the SOP
• Perform site supervisory visits
• Issuing medicines to patients, furnishing information and advice to patients about the use of medicines.
• Counselling patients on the proper use of drugs they are taking.
• Determining patient compliance with the therapy and follow up to ensure that patient’s medicine related needs are being met.
• Evaluating patient’s medicine related needs by determining the indications, safety and effectiveness of therapy.
• Document medication errors and interventions made during dispensing.
• On-going adherence monitoring of patients.
• Involvement in Pharmacovigilance activities.
• Clinical Pharmacy to ensure efficacy, safety and continued access to ARVs for inpatients.
• Ensure continuous supply of medication for patients accessing care from pharmacy and areas that we support
• Facilitate multidisciplinary team approach to patient care