EMPLOYMENT OPPORTUNITIES

The Zambia Institute of Chartered Accountants (ZICA) is a self-regulated membership
body, established under the Accountants Act of 1982 and as amended in the Accountants Act of 2008 has the primary mandate of regulating and promoting the
accountancy profession in Zambia.
The Vision of ZICA is “A reputable leader in developing finance and business professionals”

Its Mission is “ZICA will protect public interest through the regulation of the accountancy profession to the satisfaction of stakeholders”

The Core Values of the Institute are:

“Integrity, Professionalism, Customer Centric, Accountability, Excellence, Innovation”

The Institute would like to recruit outstanding, results oriented and self-motivated, versatile and professional individuals of high personal integrity with appropriate
academic and professional qualifications and experience.

POSITIONS

PERSONAL SECRETARY

PURPOSE OF THE JOB

The Officer shall be required to be offering administrative support to the Chief executive Officer. Coordinating all Council and Executive Management activities in the office of the Chief Executive Officer by ensuring that all administrative tasks, business meetings, appointments and travel logistics are well coordinated. Enhancing smooth operations of daily activities of all Secretarial work.

REPORTING STRUCTURE

The Personal Secretary is accountable to the Chief Executive Officer.

KEY RESPONSIBILITIES

Appointments

• The Personal Assistant shall be required to be making appointments for the CEO and giving timely reminders of pending appointments/ engagements.

Customer Care Services

• Courteously receiving visitors/guests on behalf of the Chief Executive Officer and attending to all protocol arrangements to project a good image of the Institute.
• Courteously attending to employee’s needs on time.
• Screening all telephone calls and visitors of the Chief Executive Officer.

Queries

Attending to inquiries/queries and outgoing mail and making appointments on behalf of the Chief Executive Officer to provide relevant information and timely delivery of mail and documents.

Coordination

Coordinating of activities and affairs of the ZICA Secretariat as delegated by the Chief Executive Officer.

Administrative Duties

• Drafting responses to letters as directed and processing documents as required.
• Performing other administrative duties, to ensure efficient and effective operations in the Chief Executive Officer’s office.
• Arranging for various meetings and events as delegated by Executive

Management.

• Rendering support services to Executive Management. Ensuring that Directors Diaries, travel logistics, meetings are maintained and managed on time.
• Accurately typing from dictation or from manuscript, memoranda, letters and various reports as well as all draft correspondence and documents of the Chief Executive Officer to ensure effective delivery of the required services.

Filing

Filing documents as per agreed systems and procedures to facilitate good record keeping.

Screening all telephone calls and visitors of CEO and attend to calls.

QUALIFICATIONS AND SKILLS

• Full Grade Twelve Certificate with five (5) O level credits or better including Mathematics and English
• Diploma in Secretarial and Business Administration and any other field related to Business Administration
• Minimum Five (5) years’ Experience in Secretarial and at least two (2) years as Personal Secretary to Chief Executive Officer.
• Shorthand Typing 100-120 word per minute.
• Computer literate and conversant with Microsoft Office.
• Must possess good interpersonal skills to work in a dynamic and fast-paced environment.
• Must possess Strong organizational and time-management skills.
• Must pay attention to detail and accuracy