JOB PURPOSE

The Payments Assistant is a fixed term contract (FTC) role that ensures operations for international/ Domestic payments are handled efficiently and effectively in accordance with International Banking Operations, Zambia Payments System Standards, Zambia Interbank Payment Settlement Systems (ZIPSS) Rules, Zambia Electronic Clearing House Rules and sound financial management principles and relevant internal guidelines/Policies.

Under the supervision of the Payments Analyst, the following are among the Job Key Responsibilities:

• Processing of overdrawn and blocked payment orders (electronic and manual
• Liaising with internal and external departments via email and telephone in English language
• Booking and handling of incoming and outgoing MT103 and MT202 swift messages
• Booking of manual payments to balance accounts
• Monitoring of special requests and cut off times
• To process the correspondent charges   appropriately within budget.
• To file all inward payments documentation as prescribed by Audit Policy of the Bank
• To ensure that both internal and external customer queries are dealt with agreed time frame (internal & external)
• Ensure that the internal procedures and controls are adhered to
• Preparation and submission of ZRA Tax reports and engagement of ZRA if there is missing information
• Preparation and submission of Regulatory weekly Money Remittance Receipt and Monthly Money Remittance Receipt reports to Bank of Zambia for purposes of Electronic Balance of Payments reporting for the Bank
• Engagement with counter Banks locally and external correspondent banks for resolution of queries and requested information on Compliance of payments
• Gathering requirements for new system sourcing and conducting User Acceptance on new system implementation
• Ensure that all regulatory sweep outs for GRZ and processed and settlement confirmed with the regulator
• Communicate with Regulator on any delay in submission of Regulatory reports
• Attend to any other duties assigned by supervisor/manager

INTERNAL/EXTERNAL CONTACT

• External: External Auditors

• Internal: All internal Business Units

QUALIFICATIONS AND EXPERIENCE

• Grade 12 Certificate with Credit or above mandatory in Mathematics and English and any other three subjects
• University Degree in Business, Finance or any other relevant field
• Zambia Qualifications Authority (Zaqa) Verification Certificate for Tertiary Qualifications
• One (1) years’ experience will be an added advantage
• Good communication skills

JOB CORE COMPETENCIES

• Very good communication and presentation skills.
• Attention to detail
• Analytical skills
• Critical thinking
• Verbal and written skills
• Proficient in data processing skills
• Good Engagement skills
• Self-motivated, initiative, reliable and accurate
• Strong sense of teamwork
• Ability to work in a fast-paced environment with frequent process changes
• Flexibility and willingness to work on several different topics