EMPLOYMENT OPPORTUNITY

EXTERNAL ADVERT

Incorporated under the laws of Zambia in 1999, the Zambia Electronic Clearing House Limited (ZECHL) is a reputable organisation which is committed to the provision of efficient, reliable, secure, and cost-effective intercompany switching and clearing services. The ZECHL is an equal-opportunity employer and will therefore not segreggate on any grounds in line with its values. To fulfill part of this mandate, the Company seeks applications from individuals who are suitably qualified for the position below;

OPERATIONS OFFICER (Grade ECH 4; Required Number – 01)

Job Summary

The Operations Officer will be primarily responsible for ensuring smooth operations and improved business functionality to align with the core business objective of providing Interbank Clearing and Switching Services to the Financial Industry. Additionally, he/she will be expected to promote efficiency and adhereance to operational procedures.

Key Attributes & Skills

a) Knowledge and experience in the operations of both the National Financial Switch (NFS) and the Cheque Truncating System (CTS).

b) Has experience in customer service and dispute resolutions.

c) Must be high proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

d) Must have good analytical and problem-solving skills.

e) Must be an effective communicator.

f) Must be a team player

g) Must have strong business acumen.

h) Must be detail oriented (attention to detail).

i) Must have traceable ability to work with minimum supervision.

Qualifications & Experience

a) Grade 12 School Certificate.

b) A minimum of a bachelor’s degree in Information Systems, Business Administration, Economics, Banking and Finance or any relevant qualification.

c) Membership to a relevant Professional Body will be an added advantage.

d) At least Three (03) Years’ traceable relevant professional experience.