Job Description
We are looking for a qualified and efficient Operations Officer to enhance the efficiency and profitability of our operations. The ideal candidate will handle operational tasks and provide administrative support to ensure smooth business functions.

Responsibilities:
– Handle queries via email, phone, and ticket system based on
– ⁠defined processes.
– ⁠Ensure all necessary documents are collected to process requests efficiently.
– ⁠Maintain professional relationships with contracting parties.
– ⁠Perform routine administrative tasks, including creating invoices and following up on requests within deadlines.
– ⁠Utilize good computer skills (Excel, Word, Outlook) for daily operations.

Requirements and Skills:
– Bachelor’s degree or equivalent professional experience.
– ⁠Strong organizational skills, attention to detail, and ability to manage time effectively.
– ⁠Excellent adaptability, diplomacy, and teamwork abilities.
– ⁠Good written and oral communication skills (French is an asset).
– ⁠Knowledge of customs, logistics, and import/export processes.
– ⁠Basic accounting knowledge is an asset.
– ⁠Ability to work an evening schedule and meet deadlines.
Fast learner and respectful of organizational protocols.