Overview:

As an Operations Manager, you will play a crucial role in overseeing and optimizing the day-to-day activities within the organization. You will be responsible for ensuring smooth operational processes, managing resources efficiently, and contributing to the overall success and growth of the company.

Key Responsibilities:

Strategic Planning:

Collaborate with senior management to develop and implement operational strategies aligned with organizational goals.

Contribute to the development and execution of long-term business plans.

Process Optimization:

Identify opportunities for process improvement and implement efficient workflows.

Streamline operational procedures to enhance productivity and reduce costs.

Resource Management:

Oversee the allocation and utilization of resources, including personnel, equipment, and materials.

Ensure adequate staffing levels and manage recruitment, training, and performance evaluation processes.

Quality Control:

Implement quality control measures to maintain high standards of products or services.

Monitor and analyse key performance indicators to identify areas for improvement.

Budgeting and Cost Control:

Develop and manage budgets for operational activities.

Monitor expenses and identify cost-saving measures without compromising quality.

Vendor Management:

Collaborate with suppliers and vendors to negotiate contracts and agreements.

Evaluate and select vendors based on performance, quality, and cost-effectiveness.

Compliance and Risk Management:

Ensure compliance with relevant regulations and industry standards.

Identify and mitigate operational risks to minimize disruptions to business activities.

Communication and Collaboration:

Foster effective communication and collaboration between different departments.

Facilitate cross-functional teamwork to achieve common goals.

Technology Integration:

Identify and implement relevant technologies to enhance operational efficiency.

Stay abreast of industry trends and technological advancements.

Reporting and Analysis:

Generate regular reports on operational performance for senior management.

Analyse data to identify trends, bottlenecks, and areas for improvement.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, or a related field.

Proven experience in operations management or a similar role, at least 5 year experience.

Strong analytical, problem-solving, and decision-making skills.

Excellent leadership and interpersonal abilities.

Effective communication skills, both verbal and written.

Proficient in using business management software and tools.